This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- InstallShield
- :
- InstallShield Forum
- :
- Re: Uninstall previous apps
Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Mar 31, 2010
10:04 PM
Uninstall previous apps
I have a new application that I am trying to install and there are two previous versions that I want to get remove. When the install runs I get the following in the log file:
InstallShield 21:48:14: UpgradeCode: {D7857D36-56CC-4B66-958B-FDBD6D317E2A} MinVersion: MaxVersion: Language: Attributes: 768
InstallShield 21:48:14: No related products for UpgradeCode {D7857D36-56CC-4B66-958B-FDBD6D317E2A} found
InstallShield 21:48:14: UpgradeCode: {1392520E-8F05-4F6A-A048-E37B0BA51BD2} MinVersion: MaxVersion: Language: Attributes: 768
InstallShield 21:48:14: No related products for UpgradeCode {1392520E-8F05-4F6A-A048-E37B0BA51BD2} found
As you can see from the log file I have done the following: In the Upgrade table I have entered the GUID from two apps, no version information, no language, attributes = 768, Remove = ALL, and an ActionProperty for both. The ActionProperty I also put into the SecureCustomProperties. Is there something else that I need to do? I had versions in there but that didn't seem to work so they were removed which obviously didn't help.
InstallShield 21:48:14: UpgradeCode: {D7857D36-56CC-4B66-958B-FDBD6D317E2A} MinVersion: MaxVersion: Language: Attributes: 768
InstallShield 21:48:14: No related products for UpgradeCode {D7857D36-56CC-4B66-958B-FDBD6D317E2A} found
InstallShield 21:48:14: UpgradeCode: {1392520E-8F05-4F6A-A048-E37B0BA51BD2} MinVersion: MaxVersion: Language: Attributes: 768
InstallShield 21:48:14: No related products for UpgradeCode {1392520E-8F05-4F6A-A048-E37B0BA51BD2} found
As you can see from the log file I have done the following: In the Upgrade table I have entered the GUID from two apps, no version information, no language, attributes = 768, Remove = ALL, and an ActionProperty for both. The ActionProperty I also put into the SecureCustomProperties. Is there something else that I need to do? I had versions in there but that didn't seem to work so they were removed which obviously didn't help.
(1) Reply
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Apr 02, 2010
12:24 PM
Does InstallShield's upgrade validation tell you anything? Are those GUIDs from the old product versions their UpgradeCode values (which they should be) or their ProductCode values?