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- Uninstall from original installer does not remove everything
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Nov 25, 2010
03:59 AM
Uninstall from original installer does not remove everything
We have discovered a problem with one of our products, where if the user removes it through Add/Remove Programs it completes successfully, but if they run the original Installer exe and choose Remove, certain features are not uninstalled and thus the Add/Remove Programs entry persists. Removing this from within Add/Remove Programs successfully completes the uninstall.
From the install log I can see that the offending features are marked "Installed: Local; Request: Null; Action: Null", but I have been unable to find out why this is (and indeed why it only happens when removing using the original installer).
Has anyone any ideas what's happening here?
TIA
Ian Johnson.
From the install log I can see that the offending features are marked "Installed: Local; Request: Null; Action: Null", but I have been unable to find out why this is (and indeed why it only happens when removing using the original installer).
Has anyone any ideas what's happening here?
TIA
Ian Johnson.
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Nov 26, 2010
04:03 AM
In time-honoured fashion, I have now discovered that the cause of this is some script that we run to force certain features to install, but should not be run in Maintenance mode.
As you were!
As you were!
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