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MichaelAllen
Level 2

Uninstall InstallShield Vendor Package (Hardcat)

Hi Guy's,

I am having an issue uninstalling a vendor created package called HardCat.

The install was created with InstallShield, and installed via a response file on our fleet (approx 300 machines).

We have now updated this software to their Software as a Service Cloud Hosting and would like to uninstall it from all the machines, however I am having no luck. The vendor has wiped their hands of it basically saying scripting deployments are not supported.

The issue is each install has a different GUID on each machine, so I am unable to reference one response file. I tried creating one based on the installer we had on our network share, however that didn't work. So I tested using the install files under the C:\Program Files (x86)\InstallShield Installation Information\ folder and confirmed that worked, however that would mean creating a bunch of uninstallers for all the GUID's.

Is there any other way to uninstall this using the original installer or am I stuck up sh#t creek without a paddle?

dL0aS7R

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MichaelAllen
Level 2

Quick query of a few machines has confirmed multiple id's used for installs.

"C:\Program Files (x86)\InstallShield Installation Information\{3F71BBDF-C2D1-42D7-A422-C26AFDB51E7E}\setup.exe" -runfromtemp -l0x0009 -uninst -removeonly

"C:\Program Files (x86)\InstallShield Installation Information\{F6F35D47-D557-4456-9FD7-77320C2A9C78}\setup.exe" -runfromtemp -l0x0009 -uninst -removeonly

"C:\Program Files (x86)\InstallShield Installation Information\{2F5A982B-E0B2-4944-84D1-0DAE3194A1AC}\setup.exe" -runfromtemp -l0x0009 -uninst -removeonly

"C:\Program Files (x86)\InstallShield Installation Information\{E0C199A6-7648-408E-8F44-2DC8B63138C0}\setup.exe" -runfromtemp -l0x0009 -uninst -removeonly

"C:\Program Files (x86)\InstallShield Installation Information\{61F64302-BE8C-4248-9C4C-D612B270AD25}\setup.exe" -runfromtemp -l0x0009 -uninst -removeonly

"C:\Program Files (x86)\InstallShield Installation Information\{31334498-618D-40DA-A6ED-6D686B534F11}\setup.exe" -runfromtemp -l0x0009 -uninst -removeonly
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