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PatrickAtExsel
Level 2
‎Jul 18, 2022 07:30 AM

Unable to access PLC

I registered my company's Account ID and Product ID for InstallShield Premier, so I am the PLC Admin for our company. When I log in to the community and select the link for the PLC, I see the banner for the PLC at the top-centre of the page, and that's all that happens. There are no clickable links on the page and I cannot get any further. I have tried to access the PLC using Edge, Firefox and Chrome on two different machines. Not a good start to the revenera experience! Any advice welcome.

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(3) Replies
sgnewtech
Level 2
‎Sep 16, 2022 03:00 AM

Hello Patrick, did you find a solution to this? I'm stranded as well for the past two weeks with no response from support.

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assecoseers
Level 2
In response to sgnewtech
‎Mar 22, 2024 02:56 AM

Hello, have you found a solution to this problem?
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assecoseers
Level 2
‎Oct 04, 2023 03:51 AM

Hello Patrick, did you happen to find a solution to this? I'm also having troubles accesing PLC and I'm stuck at the same page/screen.

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