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Jun 12, 2023
04:58 PM
Unable to Re-Activate InstallShield Express 2016
Hi,
We have licenses for InstallShield Express 2016 running on 3 VMs. Recently all 3 copies were deactivated. The VMs do not have internet access and trying to do an offline re-activation returns a Activation.xml file with the reason:
"That activation request yields no right to a license."
InstallShield was working fine with Visual Studio 2019. We recently installed VS 2022 running side-by-side with VS 2019. InstallShield is only configured on VS2019.
Is it possible to get our 3 licenses re-activated?
No other copy of InstalledShield Express 2016 is installed anywhere else.
Thanks,
Brian Dong
(0) Replies