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Re: Suite installation failing on 64-bit OS

I will try this..

Interesting that I get a fix for this issue through the community before I here something from the Flexera support. The case is still open ad they are working on it..?
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Hotfix for standalone build?

SherylSikora wrote:
We believe we have a fix for this issue. Please make a backup copy of SetupSuite64.exe in the ...\InstallShield\2012\Redist\Language Independent\x64 folder and then unzip the attached file and place the SetupSuite64.exe in that same folder. Rebuild your installer and retry the install.

Please let us know if this does not fix the issue for you.

Sheryl, is this also compatible with the standalone build for IS Premier 2012? Is service pack 1 also available for SAB? I'm running into different build results from my desktop edition of Premier and the SAB version (obviously). How can I bring these into alignment?

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Re: Suite installation failing on 64-bit OS

Yes, this fix can be applied to the Standalone Build. But if you do not already have the update for SP1 I would recommend installing that first. The following KB article will tell you how to obtain the updated Standalone Build installer.

Q201298: InstallShield 2012 Service Pack 1
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