Hi I'm working with an installscript project, Installshield 2008. My setup is an upgrade to an existing version. The upgrade works fine. Problem: It seems to be impossible to remove the program in the add/remove program panel. Trying this, I get the following error:
"Runtime Error!
Program: c:\...Temp\set5.tmp
abnormal program termination.
No other dialog or MsgBox is shown. Removing the program by running "setup.exe /uninst" works fine. Has anybody got an idea, why this error could appear?
Hi all, I really need help, so I try to explain a bit more detailed. In the past I have created an installscript setup using IS 11.5. This setup has been shipped. Now, I converted this setup to IS 2008, made some changes (removing the MDAC 2.7 Installshield Object and replacing it by the appropriate merge-module) and created a setup as an update to the previous setup. The update can be installed without any problem. But if I try to remove the updated program by clicking 'Remove' in the Add/Remove programs panel I instantaneously get an error (see prevous post). I can only remove the product by calling setup.exe /uninst.
As I have no experience with installscript projects, any suggestions are welcome. Best regards H.
As I remember, it was a wrong registry-entry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall which had to be removed at the beginning of the upgrade installation.
--------------------------- Microsoft Visual C++ Runtime Library --------------------------- Runtime Error! Program: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\set7D.tmp abnormal program termination
Please let me know what is the exact key to be removed from [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall.
Actual problem was the uninstallstrings for Installshield 10.5 is different than the new versions of installshield 2010. So it was creating problem during uninstallation after i upgraded the product.
Example :
//Uninstallstring which created by Installshield 2010 "UninstallString"="\"C:\\Program Files\\InstallShield Installation Information\\{Product_GUID}\\Setup.exe\" -runfromtemp -l0x0409 AddRemove -removeonly"
//Uninstallstring which created by Installshield 10.5 "UninstallString"="RunDll32 C:\\PROGRA~1\\COMMON~1\\INSTAL~1\\PROFES~1\\RunTime\\10\\50\\Intel32\\Ctor.dll,LaunchSetup \"C:\\Program Files\\InstallShield Installation Information\\{Product_GUID}\\setup.exe\" -l0x9 AddRemove -removeonly"
