Product icon not visible in start menu and task bar.
I am working on a project wherein I am migrating 32-bit product to 64-bit product.
While I have been able to create installer for 64-bit successfully, there is one issue I am facing.
I am not able to see the product icon in startup menu for 64-bit product. Also the icon is missing from the taskbar as well for some of the VMs.
The issue is also observed for 32-bit counterpart of the product but is not always reproducible.
On comparing the InstallShield files for both 32-bit and 64-bit files, I see no difference as far as icon is concerned.
Please find following attachments:
1. expected and buggy product icon.
2. Install shield version used to create product.
3. icon table.
4. installation logs for 32-bit and 64-bit products