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- Update Manager for InstallShield 2008
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‎Jan 08, 2008
08:49 AM
Problems with Upgrade Manager / Downloading upgrades to InstallShield 2008
I've installed InstallShield 2008 and the product is working fine, but I cannot use the Update Manager.
I get an empty screen when I run update manager via control panel or when it runs automatically.
I saw a couple of postings on this, but with no resolution. One of the postings was in a forum about FlexNet that's now closed.
So my question is...
Does anyone know what the problem is with Update Manager and how I can fix it?
Thanks,
-Al:confused:
I get an empty screen when I run update manager via control panel or when it runs automatically.
I saw a couple of postings on this, but with no resolution. One of the postings was in a forum about FlexNet that's now closed.
So my question is...
Does anyone know what the problem is with Update Manager and how I can fix it?
Thanks,
-Al:confused:
(4) Replies
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‎Jan 09, 2008
04:09 AM
I'm having the same problem. I was able to install the Licensing Hotfix. When I start the Update Manager (or when it informs me there are updates), only the Update Manager logo and some gray-blue-ish header are shown.
After some time, the gray-blue-ish header also shows a lime. When it does so, you can try to scroll down by clicking and holding in the header area and move your mouse up or down.
This clearly is a lay-out/drawing issue with the Update Manager...
After some time, the gray-blue-ish header also shows a lime. When it does so, you can try to scroll down by clicking and holding in the header area and move your mouse up or down.
This clearly is a lay-out/drawing issue with the Update Manager...
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‎Jan 09, 2008
04:40 AM
To whom it might concern: There's a hotfix on
http://esupportus.macrovision.com/view.asp?articleid=Q112727
http://esupportus.macrovision.com/view.asp?articleid=Q112727
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‎Jan 09, 2008
07:46 AM
Thanks, that took care of it.
🙂
🙂
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‎Jun 18, 2008
12:57 PM
The new link to this KB article is:
http://kb.acresso.com/selfservice/viewContent.do?externalID=Q112727
http://kb.acresso.com/selfservice/viewContent.do?externalID=Q112727
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