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grahamm
Level 3

Patch Fails Due to MDAC 2.8 Error

Hi,

I'm getting an issue when running a patch created in Installshield 2010. The patch fails with the following error dialog:

MDAC 2.8 cannot be installed on this machine. MDAC 2.8 requires any one of the following configurations:
...
...

I have no idea why this error dialog is showing as it does not display during the normal install and does not display when the patch is run with administrative privileges.

I've pasted the relevant section from the patch log file below. Any ideas as to why this is happening and how I could prevent it?

Thanks in advance,

Graham


MSI (s) (E0:80) [10:21:23:109]: Doing action: MDAC28DisplayError.E7D6BCFA_9BFA_49D4_A1EE_767B7FD61E38
Action 10:21:23: MDAC28DisplayError.E7D6BCFA_9BFA_49D4_A1EE_767B7FD61E38.
Action start 10:21:23: MDAC28DisplayError.E7D6BCFA_9BFA_49D4_A1EE_767B7FD61E38.
MSI (s) (E0:80) [10:21:23:109]: Transforming table Binary.

MSI (s) (E0:80) [10:21:23:109]: Transforming table Binary.

MSI (s) (E0:80) [10:21:23:109]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (s) (E0:D4) [10:21:23:119]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI5E65.tmp, Entrypoint: DisplayError
CustomAction MDAC28DisplayError.E7D6BCFA_9BFA_49D4_A1EE_767B7FD61E38 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 10:21:26: MDAC28DisplayError.E7D6BCFA_9BFA_49D4_A1EE_767B7FD61E38. Return value 3.
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grahamm
Level 3

Anyone else suffering from this issue at all?
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