Out of space error (1307) with Basic MSI installer

[pbsdis]

Hi,

I ran into the following error during installation of a Basic MSI package (IS2008).

The package installed several prerequistes (.NET2, ReportViewer, CrystalReport), then it seemed to start installing application files, and then it prompted the attached (inside .doc) error dialog.

It happened both on Vista and W2K (SP4), I am positive that the system got pretty big space (20+ G) on it, which shold not result in such a problem.

Has anyone experienced the same issue and know how to attack it?



Thanks,
PB

[pbsdis]

Here is the log information, the first part is about the system and environment properties, the second is the context when the error occurs.

=== Verbose logging started: 6/9/2009 10:37:14 Build type: SHIP UNICODE 3.01.4000.2435 Calling process: C:\WINNT\system32\MSIEXEC.EXE ===
MSI (c) (44:10) [10:37:14:665]: Resetting cached policy values
MSI (c) (44:10) [10:37:14:665]: Machine policy value 'Debug' is 0
MSI (c) (44:10) [10:37:14:665]: ******* RunEngine:
******* Product: L:\tmp\RAC\Min_Requests\Latest\prod_name.msi
******* Action:
******* CommandLine: **********
MSI (c) (44:10) [10:37:14:884]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (c) (44:10) [10:37:14:931]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (44:10) [10:37:17:071]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (44:10) [10:37:17:087]: Cloaking enabled.
MSI (c) (44:10) [10:37:17:087]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (44:10) [10:37:17:134]: End dialog not enabled
MSI (c) (44:10) [10:37:17:134]: Original package ==> L:\tmp\RAC\Min_Requests\Latest\prod_name.msi
MSI (c) (44:10) [10:37:17:134]: Package we're running from ==> C:\DOCUME~1\userid\LOCALS~1\Temp\43cb7.msi
MSI (c) (44:10) [10:37:17:181]: APPCOMPAT: looking for appcompat database entry with ProductCode '{0E563165-EB50-44D1-BAD7-B20176C630D5}'.
MSI (c) (44:10) [10:37:17:181]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (44:10) [10:37:17:181]: MSCOREE not loaded loading copy from system32
MSI (c) (44:10) [10:37:17:181]: Machine policy value 'TransformsSecure' is 0
MSI (c) (44:10) [10:37:17:181]: User policy value 'TransformsAtSource' is 0
MSI (c) (44:10) [10:37:17:181]: Machine policy value 'DisablePatch' is 0
MSI (c) (44:10) [10:37:17:181]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (44:10) [10:37:17:181]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (44:10) [10:37:17:181]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (44:10) [10:37:17:196]: APPCOMPAT: looking for appcompat database entry with ProductCode '{0E563165-EB50-44D1-BAD7-B20176C630D5}'.
MSI (c) (44:10) [10:37:17:196]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (44:10) [10:37:17:196]: Transforms are not secure.
MSI (c) (44:10) [10:37:17:196]: Command Line: SETUPEXEDIR=L:\tmp\RAC\Min_Requests\Latest CURRENTDIRECTORY=L:\tmp\RAC\Min_Requests\Latest CLIENTUILEVEL=0 CLIENTPROCESSID=1348 %HOMEPATH=\ %HOMEDRIVE=L: %HOMESHARE=\\user01nas\userhome\userid
MSI (c) (44:10) [10:37:17:196]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{C2E7AFEE-02B6-4749-8069-67F797CC6EF6}'.
MSI (c) (44:10) [10:37:17:196]: Product Code passed to Engine.Initialize: ''
MSI (c) (44:10) [10:37:17:196]: Product Code from property table before transforms: '{0E563165-EB50-44D1-BAD7-B20176C630D5}'
MSI (c) (44:10) [10:37:17:196]: Product Code from property table after transforms: '{0E563165-EB50-44D1-BAD7-B20176C630D5}'
MSI (c) (44:10) [10:37:17:196]: Product not registered: beginning first-time install
MSI (c) (44:10) [10:37:17:196]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (44:10) [10:37:17:196]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (44:10) [10:37:17:196]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (44:10) [10:37:17:196]: Adding new sources is allowed.
MSI (c) (44:10) [10:37:17:196]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (44:10) [10:37:17:196]: Package name extracted from package path: 'prod_name.msi'
MSI (c) (44:10) [10:37:17:196]: Package to be registered: 'prod_name.msi'
MSI (c) (44:10) [10:37:17:212]: Note: 1: 2729
MSI (c) (44:10) [10:37:17:212]: Note: 1: 2729
MSI (c) (44:10) [10:37:17:212]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (44:10) [10:37:17:212]: Machine policy value 'DisableMsi' is 0
MSI (c) (44:10) [10:37:17:212]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (44:10) [10:37:17:212]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (44:10) [10:37:17:212]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (c) (44:10) [10:37:17:212]: Running product '{0E563165-EB50-44D1-BAD7-B20176C630D5}' with elevated privileges: Product is assigned.
MSI (c) (44:10) [10:37:17:212]: PROPERTY CHANGE: Adding SETUPEXEDIR property. Its value is 'L:\tmp\RAC\Min_Requests\Latest'.
MSI (c) (44:10) [10:37:17:212]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'L:\tmp\RAC\Min_Requests\Latest'.
MSI (c) (44:10) [10:37:17:212]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (44:10) [10:37:17:212]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '1348'.
MSI (c) (44:10) [10:37:17:212]: TRANSFORMS property is now:
MSI (c) (44:10) [10:37:17:212]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (c) (44:10) [10:37:17:212]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\Application Data
MSI (c) (44:10) [10:37:17:212]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\Favorites
MSI (c) (44:10) [10:37:17:212]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\NetHood
MSI (c) (44:10) [10:37:17:212]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\My Documents
MSI (c) (44:10) [10:37:17:212]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\PrintHood
MSI (c) (44:10) [10:37:17:212]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\Recent
MSI (c) (44:10) [10:37:17:212]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\SendTo
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\Templates
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\Local Settings\Application Data
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\My Documents\My Pictures
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\Start Menu\Programs\Administrative Tools
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\Start Menu\Programs\Startup
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\Start Menu\Programs
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\Start Menu
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\userid\Desktop
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates
MSI (c) (44:10) [10:37:17:243]: SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts
MSI (c) (44:10) [10:37:17:243]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (44:10) [10:37:17:259]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (44:10) [10:37:17:259]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (44:10) [10:37:17:259]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Mitchell_User'.
MSI (c) (44:10) [10:37:17:259]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (44:10) [10:37:17:259]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Mitchell International'.
MSI (c) (44:10) [10:37:17:259]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\DOCUME~1\userid\LOCALS~1\Temp\43cb7.msi'.
MSI (c) (44:10) [10:37:17:259]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'L:\tmp\RAC\Min_Requests\Latest\prod_name.msi'.
MSI (c) (44:10) [10:37:17:259]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'L:\tmp\RAC\Min_Requests\Latest\'.
MSI (c) (44:10) [10:37:17:259]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'L:\tmp\RAC\Min_Requests\Latest\'.
MSI (c) (44:A4) [10:37:17:431]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '3.01'.
.

CreateFolders: Folder: C:\DOCUME~1\usrid\LOCALS~1\Temp\
MSI (s) (30:2C) [10:39:40:368]: Executing op: FolderCreate(Folder=C:\DOCUME~1\usrid\LOCALS~1\Temp\,Foreign=0,)
CreateFolders: Folder: C:\DOCUME~1\usrid\LOCALS~1\Temp\
MSI (s) (30:2C) [10:39:40:415]: Executing op: FolderCreate(Folder=C:\WINNT\Microsoft.NET\v1.1.4322\Temporary ASP.NET Files \,Foreign=0,)
CreateFolders: Folder: C:\WINNT\Microsoft.NET\v1.1.4322\Temporary ASP.NET Files\
MSI (s) (30:2C) [10:39:40:478]: Executing op: FolderCreate(Folder=C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Data\,Foreign=0,)
CreateFolders: Folder: C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Data\
MSI (s) (30:2C) [10:39:40:525]: Executing op: ActionStart(Name=InstallFiles,Description=Copying new files,Template=File: [1], Directory: [9], Size: [6])
Action 10:39:40: InstallFiles. Copying new files
MSI (s) (30:2C) [10:39:40:587]: Executing op: ProgressTotal(Total=258231768,Type=0,ByteEquivalent=1)
MSI (s) (30:2C) [10:39:40:603]: Executing op: SetTargetFolder(Folder=C:\prod_name\DATA\BACK\)
MSI (s) (30:2C) [10:39:40:603]: Executing op: SetSourceFolder(Folder=1\WinRoot\prod_name\DATA\BACK\)
MSI (s) (30:2C) [10:39:40:603]: Executing op: ChangeMedia(MediaVolumeLabel=DISK1,MediaPrompt=Please insert the disk: 1,,BytesPerTick=32768,CopierType=0,,,,,,IsFirstPhysicalMedia=1)
MSI (s) (30:2C) [10:39:40:603]: Executing op: FileCopy(SourceName=PRODUC~1.BAK|file_name.bak,SourceCabKey=file_name.bak,DestName=file_name.bak,Attributes=8192,FileSize=1526272,PerTick=32768,,VerifyMedia=1,,,,,CheckCRC=0,,,InstallMode=58982400,HashOptions=0,HashPart1=1046400329,HashPart2=1962860569,HashPart3=-1497100106,HashPart4=1868099142,,)
MSI (s) (30:2C) [10:39:40:603]: File: C:\prod_name\DATA\BACK\file_name.bak; To be installed; Won't patch; No existing file
MSI (s) (30:2C) [10:39:40:603]: Source for file 'file_name.bak' is uncompressed, at 'L:\tmp\RAC\Min_Requests\Latest\WinRoot\prod_name\DATA\BACK\'.
InstallFiles: File: file_name.bak, Directory: C:\prod_name\DATA\BACK\, Size: 1526272
MSI (s) (30:2C) [10:39:40:650]: Note: 1: 2318 2: C:\prod_name\DATA\BACK\file_name.bak
MSI (s) (30:2C) [10:39:40:650]: Note: 1: 2304 2: 5 3: C:\
MSI (s) (30:2C) [10:39:40:650]: Note: 1: 1307 2: C:\prod_name\DATA\BACK\file_name.bak
...

The 'file_name.bak' is a compressed database I got from a person. I have to use 'RESTORE' sql command on it to restore the database. I don't know if that file is problemic or not.

Anyways, I can't see any clue that the space is not enough here.

Please help.


Thanks,
PB

[joshstechnij]

The issue might be stemming from the previous note in the log:

MSI (s) (30:2C) [10:39:40:650]: Note: 1: 2304 2: 5 3: C:\

2304 indicates "Error getting disk free space. GetLastError: [2]. Volume: [3]." according to MSDN. Plugging in the values from the log, the GetLastError value is '5' (ERROR_ACCESS_DENIED) and the volume is 'C:\'.

Unfortunately, I'm not sure what would be causing access issues with the volume C:\ as this is possibly a larger issue than the installation.

[pbsdis]

Josh,

I re-created my project from scratch and the issue didn't show up so far. Ｉdon't know what happened - maybe I messed up somthing in the older project.

Thanks,
PB