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rumDeep
Level 3

Offline activation email id not found

Hi,

I have a single-user single-machine license for InstallShield 2008. Due to internal company policies my user id has been moved to a new domain.
Due to this change i am unable to use InstallShield.

I am trying to re-install InstallShield using the offline activation method. However, the mail that i sent to "offline_activation@macrovision.com" has returned with an error "Delivery has failed to these recipients or distribution lists".

Can you please let me know the new email id for this activation?

Thanks in advance,
rumDeep
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rumDeep
Level 3

Hi,

You can try sending the mail to "installshieldsupport@flexerasoftware.com".

Regards,
rumDeep
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