Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 2

No self-registration happens when reboot required

I have an InstallScript (non-MSI) installer. When I run it to update the product and parts of the product are running, then a reboot is required. -- This is ok.

It turned out that in case of a reboot all files are copied properly, but a configured self-registration does not take place -- not during installation, and not after the reboot.

I have checked the setup.ilg file and it tells me no news: files are copied, and self-registration appears to have been done.

When I close programs to prevent the necessity of a reboot, or when I install the first time, and even when I re-run the setup with the repair function everything is ok.

Can you explain why the self-registration does not happen and what I can do to make it happen? Thank you!

Labels (1)
0 Kudos
(0) Replies