No license key email

[nikolajhalvorse]

I have downloaded ISLE but I never got the promised license key and therefore I'm unable to register. I have tried three times with two different email addresses. I'm able to receive mails from @flexerasoftware.com as I got the community registration mail. I have tried to use the "Contact Us" link at the bottom of this page but receives an error in my inbox (another proof of that I'm able to receive mails from @flexerasoftware.com. Does any one knows what to do/who to contact?

[Keerthana]

Hello,

I understand that there has been a problem in recieving the serial key and shall look into the cause for this issue,meanwhile kindly check your private message to find the serial key that I have mailed across.

[darin722]

I seem to be having the same problem

[Keerthana]

darin722 wrote:
I seem to be having the same problem

Hi,

Please check your private messages for the key.

[wlanning]

I received the 'Flexera Software Community Access' message, but no key and automatic installation is not working.

[Keerthana]

Hi,

Please check your private messages for the serial key that I have mailed across. Also could you please help me understand what you mean by automatic installation?

[cedric_bourquin]

Hello,
I seem to be having the same problem

[Keerthana]

cedric.bourquin wrote:
Hello,
I seem to be having the same problem

Hello,

Kindly check your private messages to find the serial key that has been mailed across.

[weiconglive]

I received the 'Flexera Software Community Access' message, but no key and automatic installation is not working.

[Keerthana]

weiconglive wrote:
I received the 'Flexera Software Community Access' message, but no key and automatic installation is not working.

Hi,

I am working on this issue and shall keep you updated on the status of this issue.

I regret the inconvenience caused.

[Keerthana]

weiconglive wrote:
I received the 'Flexera Software Community Access' message, but no key and automatic installation is not working.

Hi,

Please check your private messages for the serial key that I have mailed across. Also could you please help me understand what you mean by automatic installation?

[dave_j_watson14]

Two separate requests for an emailed license key made. I have received an email from Flexera Software LLC. Nothing from Flexera in my spam folders.

[vinodkarthi]

Hi,

Please check your private messages to find the serial key that I have mailed across.

Thanks,
Vinod
__________________
InstallShield Support Engineer

[jmurray]

I am having the same issue.

I downloaded InstallShield LE for Visual Studio 2010. While I received the Flexera email for this community, I did not receive one with a license key. The email is not in my "junk" folder either.

[vinodkarthi]

Hi,

Please check your private messages to find the serial key that I have mailed across.

Thanks,
Vinod
__________________
InstallShield Support Engineer