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Level 6

Move my InstallShield license


My computer crashed and I need to move my InstallShield license to my new computer.

I can not deactivate the license, since the computer can not be started.

Please help me.

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(1) Reply
Technical Writer
Technical Writer

Hi Mangus, 

Since you you no longer have the old machine with InstallShield on it, you will need to contact Technical support using the contact information below. Technical support will help you return your InstallShield, and activate it on a new machine even if you do not have a valid maintenance plan. 

Support contacts

Please make sure that you have the activation code that you are using available if need to contact Technical support. 

I am only human; anything said is my view or from my own experience and not necessarily that of Flexera.
If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".
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