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mumbles
Level 7

Mechanism for the requirement of closing an application.

Hello All,

I had a quick question that isn't terribly obvious, to me at least.

We have an application that is somehow picking up that one of the files (an exe) is busy or can't be overwritten. Installshield then prompts with a window stating that you have to close this application and retry the operation.

What mechanism kicks this off? And can you bypass it? And lastly, would it be advisable to pass it?

The reasoning behind this is that we install some plugins into outlook and word using the COM functions, and it requires a restart of office and outlook. We don't mind them not appearing until the next restart but we don't want to force a client to have to restart it at the time of our install.

Any help would be greatly appreciated. Thanks!
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mumbles
Level 7

Anyone?...
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RobertDickau
Flexera Alumni

Assuming you're asking about MSI, it's the InstallValidate action that controls this. I'm not aware of a simple way to suppress FilesInUse; I've heard rumors of people changing that dialog's attributes not to include the "visible" bit, but they're only rumors...
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