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Level 2

Installshield 2012 activation

He have a perpetual license for Installshield 2012 we use for a legacy product. We recently wanted to move it to a new machine. Went to return the license on the machine, failed online. Sent the email as instructed, no response. Found the site, but that also failed. Contacted support, were told to subscribe to Installshield 2023 for $4,498 a year! It now won't let us use the software on the original machine, or move it to a new one. 

Really, is this how you treat customers Flexera!? Is this even legal? 

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Level 3

Hi Nick,

We regret to say that the legacy servers have been decommissioned and your request cannot be processed further.

Please upgrade to the latest version of InstallShield.




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Level 2

You really expect us to spend four and a half thousand dollars when you treat customers with utter contempt! We will never spend a cent with Flexera again, whatever it costs us.

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