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Techie42
Level 6
‎Mar 05, 2008 03:34 PM

Installer crash...

😞
I have one customer that can not run my installer as it crashes as soon as it gets to the initializing installer dialog. (And, it reboots his system!)

I had hime run it in Java console and it crashes and reboots his system after the last line displayed in the console...

Loading DLL archive:C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LREE.tmp\CCE_FET.jar+/027
f2ef3ef598075905f2d9938880b5f/win32ppk/win32ppk.dll
Loading DLL archive:C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LREE.tmp\CCE_FET.jar+/027
f2ef3ef598075905f2d9938880b5f/win32ppk/win32ppk.dll
Loading DLL archive:C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LREE.tmp\CCE_FET.jar+/027
f2ef3ef598075905f2d9938880b5f/win32ppk/win32ppk.dll

Is this a problem with the locally installed java?

Bradley
Labels (1)
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(2) Replies
MEinstaller
Level 7
‎Mar 06, 2008 10:21 AM

Perhaps it could be a problem with his java. Have you tried bundling a jvm into the installer to see if the issue goes away. I try not to rely on the end users system java as I have run into problems doing that.
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enanrum
Level 9
‎Mar 07, 2008 03:45 PM

Check if they have an env var CLASSPATH - the installer could be picking up other jar's that it doesn't know what to do with! May want to remove it for the install!
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