InstallShield 2012 Self-Register problem for TeeChart Pro ActiveX version 2012/19
Hello.
I built an installation package using InstallShield 2012 Professional Edition, with setting for a 64bit target machine, using "Template Summary" with value "AMD64;1033".
I include the file TeeChart201964.ocx in my packaging, and set its Properties to "Self Register". When I run the installation setup, I get the following error: "Error 1904. Module C:\...\TeeChart201964.ocx failed to register. HRESULT -2147220473."
Also, the engineer tells me that I need to run an additional package on the target machine in order for the EXE to run: vcredist_x64.exe, Microsoft Visual C++ 2008 Redistributable.
I have a few questions, and would most appreciate any help you can offer.
1. Can someone suggest how to get around this "self register" problem ?
2. I searched on the internet and saw the following possible explanation for the error code: - The request or function call is out of sequence. Check for programming errors. - The object can't accept the call because its initialize function or equivalent has not been called. Does this indicate that I need to run the install of the "Microsoft Visual C++ 2008 Redistributable" before the self register occurs ? If yes, can you suggest how I can force the install of the redistributable (e.g., as a customer action) before the self register kicks in ?
3. I tried a few other options which also gave me problems: I first created a batch file which opens a command prompt, requests administrator privileges, and then runs "Regsvr32 TeeChart201964.ocx" to register the file in the Registry. (a) I called LaunchApp or LaunchAppAndWait with this batch file. (b) I added a Custom Action to run the batch file. Results: I would get a command prompt which starts running the batch file, but runs multiple times, over & over again, until the installation completes or I kill it.
Thank you for any suggestions ! Asher Meth Excalibur Systems
