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sandyellow
Level 2

InstallScript Setup Launcher failed.

:confused: AgentSetup.exe is made by InstallShield 2010, with InstallScript Project.
I download the AgentSetup.exe from server with an AppTool,
and then call this AgentSetup.exe in that AppTool to install the agent.

In Win7, if I select Chinese or Japnese Language Package to install AgentSetup, it will cause an APPCRASH like this:
AgentSetup.exe show the initialize dialog and crash right away, even before excute OnBegin Mothod.
But Installing with English Language Package it works fine.
Win7 UAC is already disabled, and AgentSetup.exe can be installed directly(double click), just faild when started by APPTool.
In WinXP, there is no any problem, it also works fine when started by APPTool.

This is the error report in Win7:
Sig[0].Name=Application Name
Sig[0].Value=AgentSetup.exe
Sig[1].Name=APP Version
Sig[1].Value=16.0.0.400
Sig[3].Name=Error Module
Sig[3].Value=ISSetup.dll
Sig[4].Name=Error Module Version
Sig[4].Value=16.0.0.400
Sig[6].Name=ExceptionCode
Sig[6].Value=c0000005
Sig[7].Name=ExceptionOffset
Sig[7].Value=000a7a6f
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.4
DynamicSig[2].Name=Local ID
DynamicSig[2].Value=1041
UI[2]=C:\Users\sandyellow\AgentSetup.exe
UI[3]=InstallScript Setup Launcher is stopped.

Thanks for your help.
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sandyellow
Level 2

:confused:
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