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gusti6
Level 3

Install ODBC Drivers freeze InstallShield

Hello,

I have a project that has been working perfectly up until now.

Under ODBC Resources, I included the Microsoft Access Driver (*.mdb, *.accdb).

Now InstallShield stalls at Installing ODBC Components, at about 60% on the progress bar.
Tried cancelling, but it won't cancel only way to get out of it is to restart the computer.

Any help would be appreciated.

Thanks.
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gusti6
Level 3

gusti6 wrote:
Hello,

I have a project that has been working perfectly up until now.

Under ODBC Resources, I included the Microsoft Access Driver (*.mdb, *.accdb).

Now InstallShield stalls at Installing ODBC Components, at about 60% on the progress bar.
Tried cancelling, but it won't cancel only way to get out of it is to restart the computer.

Any help would be appreciated.

Thanks.


Here is the last part of the log file
MSI (s) (D8:30) [11:00:57:040]: Executing op: RegAddValue(,,)
WriteRegistryValues: Key: \SOFTWARE\Company\Product\DEBUG_OPTIONS, Name: , Value:
MSI (s) (D8:30) [11:00:57:040]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Company\Product\Settings,,BinaryType=0,,)
MSI (s) (D8:30) [11:00:57:040]: Executing op: RegAddValue(,,)
WriteRegistryValues: Key: \SOFTWARE\Company\Product\Settings, Name: , Value:
MSI (s) (D8:30) [11:00:57:040]: Executing op: ActionStart(Name=InstallODBC,Description=Installing ODBC components,)
Action 11:00:57: InstallODBC. Installing ODBC components
MSI (s) (D8:30) [11:00:57:056]: Executing op: ODBCInstallDriver(DriverKey=Microsoft Access Driver (*.mdb, *.accdb),Component={3D881DFB-3146-43CB-96DF-8B46158FCE35},Folder=C:\Windows\system32\,Attribute_=Driver,Value_=ACEODBC.DLL)
1: Microsoft Access Driver (*.mdb, *.accdb) 2: {3D881DFB-3146-43CB-96DF-8B46158FCE35} 3: C:\Windows\system32\ 4: Driver 5: ACEODBC.DLL 6: APILevel 7: 1 8: ConnectFunctions 9: YYN 10: DriverODBCVer 11: 02.50 12: FileUsage 13: 2 14: FileExtns 15: *.mdb,*.accdb 16: SQLLevel 17: 0
Action 11:04:57: CancelSetup. Dialog created
Action 11:05:09: CancelSetup. Dialog created
MSI (c) (B8:BC) [11:05:48:183]: Disallowing shutdown. Shutdown counter: 0

It can stay there for an hour and it will not do anything. Any ideas?

Thanks.
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gusti6
Level 3

gusti6 wrote:
Here is the last part of the log file
MSI (s) (D8:30) [11:00:57:040]: Executing op: RegAddValue(,,)
WriteRegistryValues: Key: \SOFTWARE\Company\Product\DEBUG_OPTIONS, Name: , Value:
MSI (s) (D8:30) [11:00:57:040]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Company\Product\Settings,,BinaryType=0,,)
MSI (s) (D8:30) [11:00:57:040]: Executing op: RegAddValue(,,)
WriteRegistryValues: Key: \SOFTWARE\Company\Product\Settings, Name: , Value:
MSI (s) (D8:30) [11:00:57:040]: Executing op: ActionStart(Name=InstallODBC,Description=Installing ODBC components,)
Action 11:00:57: InstallODBC. Installing ODBC components
MSI (s) (D8:30) [11:00:57:056]: Executing op: ODBCInstallDriver(DriverKey=Microsoft Access Driver (*.mdb, *.accdb),Component={3D881DFB-3146-43CB-96DF-8B46158FCE35},Folder=C:\Windows\system32\,Attribute_=Driver,Value_=ACEODBC.DLL)
1: Microsoft Access Driver (*.mdb, *.accdb) 2: {3D881DFB-3146-43CB-96DF-8B46158FCE35} 3: C:\Windows\system32\ 4: Driver 5: ACEODBC.DLL 6: APILevel 7: 1 8: ConnectFunctions 9: YYN 10: DriverODBCVer 11: 02.50 12: FileUsage 13: 2 14: FileExtns 15: *.mdb,*.accdb 16: SQLLevel 17: 0
Action 11:04:57: CancelSetup. Dialog created
Action 11:05:09: CancelSetup. Dialog created
MSI (c) (B8:BC) [11:05:48:183]: Disallowing shutdown. Shutdown counter: 0

It can stay there for an hour and it will not do anything. Any ideas?

Thanks.


Tried this on several different computers, and it actually installed. However, it attempts to install in a different directory...may that be the problem ? If so, how do I fix this ?

MSI (s) (DC:18) [16:32:37:950]: Executing op: RegAddValue(,,)
WriteRegistryValues: Key: \SOFTWARE\Company\Product\Settings, Name: , Value:
MSI (s) (DC:18) [16:32:37:951]: Executing op: ActionStart(Name=InstallODBC,Description=Installing ODBC components,)
Action 16:32:37: InstallODBC. Installing ODBC components
MSI (s) (DC:18) [16:32:37:952]: Executing op: ODBCInstallDriver(DriverKey=Microsoft Access Driver (*.mdb, *.accdb),Component={3D881DFB-3146-43CB-96DF-8B46158FCE35},Folder=C:\PROGRA~2\COMMON~1\MICROS~1\OFFICE14\,Attribute_=Driver,Value_=ACEODBC.DLL)
1: Microsoft Access Driver (*.mdb, *.accdb) 2: {3D881DFB-3146-43CB-96DF-8B46158FCE35} 3: C:\PROGRA~2\COMMON~1\MICROS~1\OFFICE14\ 4: Driver 5: ACEODBC.DLL 6: APILevel 7: 1 8: ConnectFunctions 9: YYN 10: DriverODBCVer 11: 02.50 12: FileUsage 13: 2 14: FileExtns 15: *.mdb,*.accdb 16: SQLLevel 17: 0
MSI (s) (DC:60) [16:32:37:952]: Generating random cookie.



Thanks.
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gusti6
Level 3

Just noticed the computers that are trying to install on Windows/System32 do not have write permissions.

Will let you guys know when I try that.

Thanks.
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