This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- InstallShield
- :
- InstallShield Forum
- :
- Incomplete Install
Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Aug 31, 2011
11:24 AM
Incomplete Install
I have created an install using InstallShield 2010. I use the graphical interface to build the install. I do not do any scripting.
Out of hundreds of successful installs for my application I have had 4 times when the install proceeds as normal for the user, but fails to install several components - without warning.
Some examples of what the install doesn’t do is:
- File folder for the main executable is created but the “.exe” file is not there.
- The application is not entered into “All Programs” of the Start menu.
- The desktop shortcut is not there.
When going to “Add or Remove Programs” in the Control Panel, the application shows up as being installed. The application can be uninstalled.
As mentioned above, this is a very intermittent problem.
Has anybody had this happen to them?
What would be a suggest steps for debugging the problem?
Out of hundreds of successful installs for my application I have had 4 times when the install proceeds as normal for the user, but fails to install several components - without warning.
Some examples of what the install doesn’t do is:
- File folder for the main executable is created but the “.exe” file is not there.
- The application is not entered into “All Programs” of the Start menu.
- The desktop shortcut is not there.
When going to “Add or Remove Programs” in the Control Panel, the application shows up as being installed. The application can be uninstalled.
As mentioned above, this is a very intermittent problem.
Has anybody had this happen to them?
What would be a suggest steps for debugging the problem?
(2) Replies
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Sep 01, 2011
12:34 AM
If its a Basic MSI, there is nothing better than the log file generated during install. You have to enable logging in the machine if its not already enabled.
Learn to live with the logs.
If its an Installscript project, write your own log. Find where the install fails etc...
Learn to live with the logs.
If its an Installscript project, write your own log. Find where the install fails etc...
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Sep 07, 2011
11:08 AM
Thanks. I'll give that a shot.
![](/skins/images/D60DF682EA37BF37032955CE10F3F0BB/responsive_peak/images/icon_anonymous_message.png)