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May 04, 2011
04:38 PM
IS2011 Standalone Build Fails to Install
We are trying to install the IS2011 Standalone Build on a 64bit Windows Server 2003 R2 SP2 system and fails and rolls back. This issue is specific to a couple of our build machines only. The SAB installs successfully on our other systems with the same operating system.
As far as I can tell by looking at the log file it looks like it is failing when trying to run ISXmlInstall Action. Here is a snippet of the logfile where I suspect the problem lies:
Action 16:31:02: ISXmlInstall.
MSI (s) (38:6C) [16:31:02:447]: Executing op: CustomActionSchedule(Action=ISXmlInstall,ActionType=3073,Source=BinaryData,Target=ISXmlInstall,CustomActionData=C:\DOCUME~1\test1\LOCALS~1\Temp\XML33.tmp)
MSI (s) (38:B8) [16:31:02:463]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI174A.tmp, Entrypoint: ISXmlInstall
InstallShield 16:31:02: Installing 1 XML component(s)
InstallShield 16:31:02: Installing XML Component 'InstallShield.targets'
InstallShield 16:31:02: Installing XML file 'C:\Program Files (x86)\MSBuild\InstallShield\2011\InstallShield.targets'
InstallShield 16:31:02: Using SelectionNamespaces: xmlns:msbuild='http://schemas.microsoft.com/developer/msbuild/2003'
Action ended 16:31:02: InstallFinalize. Return value 3.
MSI (s) (38:6C) [16:31:02:510]: User policy value 'DisableRollback' is 0
MSI (s) (38:6C) [16:31:02:510]: Machine policy value 'DisableRollback' is 0
MSI (s) (38:6C) [16:31:02:510]: Executing op: Header(Signature=1397708873,Version=405,Timestamp=1050903509,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (38:6C) [16:31:02:510]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (38:6C) [16:31:02:510]: Executing op: DialogInfo(Type=1,Argument=InstallShield 2011 Standalone Build with Hotfix A)
MSI (s) (38:6C) [16:31:02:510]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
Action 16:31:02: Rollback. Rolling back action:
Rollback: ISXmlInstall
MSI (s) (38:6C) [16:31:02:510]: Executing op: ActionStart(Name=ISXmlInstall,,)
MSI (s) (38:6C) [16:31:02:510]: Executing op: ProductInfo(ProductKey={ACC29F86-DE62-4067-82F4-B01526489EDC},ProductName=InstallShield 2011 Standalone Build with Hotfix A,PackageName=InstallShield2011StandaloneBuild.msi,Language=1033,Version=285212672,Assignment=1,ObsoleteArg=0,ProductIcon=ARPPRODUCTICON.exe,,PackageCode={9F91E786-F7F7-486D-AC6D-475E3D2062CD},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
Rollback: Copying new files
MSI (s) (38:6C) [16:31:02:510]: Executing op: ActionStart(Name=InstallFiles,Description=Copying new files,Template=File: [1], Directory: [9], Size: [6])
MSI (s) (38:6C) [16:31:02:510]: Executing op: SetTargetFolder(Folder=C:\WINDOWS\winsxs\Policies\x86_policy.9.0.Microsoft.VC90.MFC_1fc8b3b9a1e18e3b_x-ww_4ee8bb30\)
Does anyone have a clue what is happening here?
As far as I can tell by looking at the log file it looks like it is failing when trying to run ISXmlInstall Action. Here is a snippet of the logfile where I suspect the problem lies:
Action 16:31:02: ISXmlInstall.
MSI (s) (38:6C) [16:31:02:447]: Executing op: CustomActionSchedule(Action=ISXmlInstall,ActionType=3073,Source=BinaryData,Target=ISXmlInstall,CustomActionData=C:\DOCUME~1\test1\LOCALS~1\Temp\XML33.tmp)
MSI (s) (38:B8) [16:31:02:463]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI174A.tmp, Entrypoint: ISXmlInstall
InstallShield 16:31:02: Installing 1 XML component(s)
InstallShield 16:31:02: Installing XML Component 'InstallShield.targets'
InstallShield 16:31:02: Installing XML file 'C:\Program Files (x86)\MSBuild\InstallShield\2011\InstallShield.targets'
InstallShield 16:31:02: Using SelectionNamespaces: xmlns:msbuild='http://schemas.microsoft.com/developer/msbuild/2003'
Action ended 16:31:02: InstallFinalize. Return value 3.
MSI (s) (38:6C) [16:31:02:510]: User policy value 'DisableRollback' is 0
MSI (s) (38:6C) [16:31:02:510]: Machine policy value 'DisableRollback' is 0
MSI (s) (38:6C) [16:31:02:510]: Executing op: Header(Signature=1397708873,Version=405,Timestamp=1050903509,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (38:6C) [16:31:02:510]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (38:6C) [16:31:02:510]: Executing op: DialogInfo(Type=1,Argument=InstallShield 2011 Standalone Build with Hotfix A)
MSI (s) (38:6C) [16:31:02:510]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
Action 16:31:02: Rollback. Rolling back action:
Rollback: ISXmlInstall
MSI (s) (38:6C) [16:31:02:510]: Executing op: ActionStart(Name=ISXmlInstall,,)
MSI (s) (38:6C) [16:31:02:510]: Executing op: ProductInfo(ProductKey={ACC29F86-DE62-4067-82F4-B01526489EDC},ProductName=InstallShield 2011 Standalone Build with Hotfix A,PackageName=InstallShield2011StandaloneBuild.msi,Language=1033,Version=285212672,Assignment=1,ObsoleteArg=0,ProductIcon=ARPPRODUCTICON.exe,,PackageCode={9F91E786-F7F7-486D-AC6D-475E3D2062CD},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
Rollback: Copying new files
MSI (s) (38:6C) [16:31:02:510]: Executing op: ActionStart(Name=InstallFiles,Description=Copying new files,Template=File: [1], Directory: [9], Size: [6])
MSI (s) (38:6C) [16:31:02:510]: Executing op: SetTargetFolder(Folder=C:\WINDOWS\winsxs\Policies\x86_policy.9.0.Microsoft.VC90.MFC_1fc8b3b9a1e18e3b_x-ww_4ee8bb30\)
Does anyone have a clue what is happening here?
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May 06, 2011
08:46 AM
FWIW...
We have discovered that we can install SAB on the system when we connect to the server using "mstsc /admin /v:". When it fails we are connected using rdp.
Not sure why using mstsc works and rdp does not, but we are all set now.
We have discovered that we can install SAB on the system when we connect to the server using "mstsc /admin /v:
Not sure why using mstsc works and rdp does not, but we are all set now.
