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martinbe
Level 3

IS Logging information not used when uninstalling Installscript MSI project

Recently I upgraded to Installshield 2009.
I have some Installscript MSi projects that use Installscript functions as AddFolderIcon and RegDBSetKeyValueEx. Installscript logs the information in setup.ilg and in the previous Installshield versions (for instance Installshield 11) when you uninstalled the created registry keys and icons where automatically removed.

However in Installshield 2009 the created registry keys and icons are not removed!! The information created in setup.ilg is still there so something is going wrong when uninstalling.

What has changed in Installshield 2009? Is the uninstall behaviour changed for Installshield MSI projects in Installshield 2009?
How can I make sure the setup.ilg is used when uninstalling.
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anilkumar_mca
Level 8

Hi,

It seems to be a known issue, pls check this link:
http://kb.acresso.com/selfservice/documentLink.do?externalID=Q200007
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martinbe
Level 3

Thanks. I applied the fix on the link and the issue is solved.
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