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kriz_82
Level 5
‎Jul 12, 2012 02:31 AM

How to upgrate to IS2012 Sprint with Maintenance Plan

Hi,
Some time ago my company bought a license for InstallShield 2012 along with Bronze Maintenance Plan. Can I take the advantage of maintenace plan and upgrade IS2012 to IS2012 Spring? My support plan is registered at http://support.flexerasoftware.com and valid (not expired) but at my Product and License Center website i see only two old products and IS2012 Spring is missing:
18.0 InstallShield 2012 Premier Node Locked
18.0 InstallShield 2012 Standalone Build Node Locked License

What am i missing?
Regards!
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kriz_82
Level 5
‎Jul 12, 2012 03:21 AM

The procedure is described in Q206604: Upgrading a Flexera Software Product To the Latest Version (Maintenance Fulfillment)

Regards!
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