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DSLEarfit
Level 2

How to return node locked license for InstallShield 2015 StandAlone (SAB)?

I can't find any way to return a node-locked license for InstallShied 2015 SAB.  No return option on the web.  No instructions how to do this on the local machine.

How do I return this license?

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shunt
Revenera Moderator Revenera Moderator
Revenera Moderator

Just make sure that your machine is connected to the internet and then uninstall SAB via the control control panel.

This should automatically return the license allowing you to use it again. 

If you are in any doubt or you have any problems please reach out to the support team who will be able to help you with this activation issue - you can contact them directly via phone using the details at this link:

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720 

Alternatively there is an online chat available which you can find in a clickable box image on the right hand side here:

https://community.flexera.com/t5/InstallShield/ct-p/InstallShield 

Finally you can contact the support team directly by email using: Support@Revenera.com 

Hope this helps,

Stuart

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