cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
so_lumex
Level 2

How to download InstallShield

Hello!

I've a problem. My company bought license InstallShield 2019

We have a document with Maintenance Plan ID ana Product Number

We registered, and i see my license in Registered Products, but i don't know Account ID

How can i see Account ID in my profile, or how can i get it?

And how can i download the product?

 

P.S.  I have access то account's e-mail, but  i don't have mail from Password Finder.

inst.png

Labels (1)
0 Kudos
(1) Reply
Flex-Jeremy
Technical Writer
Technical Writer

Hi so_lumex

You can access all of your company's InstallShield downloads in the Product and License Center, often abbreviated as PLC. There are directions to access the Product and License Center available in the knowledge base article below:  

How to Access the Product and License Center:
https://community.flexera.com/t5/Community-How-Tos/How-to-Access-the-Product-and-License-Center/ta-p/104865

You may need to work with the person that placed the order for InstallShield from your company as they have have been listed as the ship to contact giving them full access, and the ability to create new PLC accounts. 

I am only human; anything said is my view or from my own experience and not necessarily that of Flexera.
If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".
0 Kudos