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Dec 22, 2008
10:52 AM
Help!!
So I am very new to InstallShield - and have created a huge problem on my system!
I upgraded an install used by a former employee from v12 to 2009 Professional. Got it to build without any errors - and ran it on my system. It looked like it ran correctly - all of the files were installed correctly - but when I tried to uninstall from the Control Panel Add/Remove Programs the uininstall would run very quickly - but nothing would be removed. So I tried to reinstall - but I got the message that there was already a copy installed. I worked on the installer a bit more and ran a registry cleaner on my system. The program still shows in my Add/Remove programs window - when I try to uninstall from there I get an error 1158 with no wording. If I try to run the install on it's own - it tells me it is already installed and gives me a GUID. When I search the registry that GUID doesn't exist.
Any idea how to get out of this mess? Apparently there is still something in my registry left behind from the first installer - but I can't find it!
I upgraded an install used by a former employee from v12 to 2009 Professional. Got it to build without any errors - and ran it on my system. It looked like it ran correctly - all of the files were installed correctly - but when I tried to uninstall from the Control Panel Add/Remove Programs the uininstall would run very quickly - but nothing would be removed. So I tried to reinstall - but I got the message that there was already a copy installed. I worked on the installer a bit more and ran a registry cleaner on my system. The program still shows in my Add/Remove programs window - when I try to uninstall from there I get an error 1158 with no wording. If I try to run the install on it's own - it tells me it is already installed and gives me a GUID. When I search the registry that GUID doesn't exist.
Any idea how to get out of this mess? Apparently there is still something in my registry left behind from the first installer - but I can't find it!
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Dec 22, 2008
01:48 PM
It sounds like the product GUID changed when you upgraded from version 12 to 2009. I would first check product GUID in both projects to confirm this.
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