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Level 2

Function transfer error occurs in merge module

For installing MFC redistribution with InstallShield 2016
I am using a merge module.

The following error has occurred on a specific PC.
"Function transfer error"
Function: Merge Module Holder Object 1 ? Merge module name
Error: can not create file that already exists

This error occurs around 2 out of 10 PCs.
All PCs apply the same OS (Win10) and the same updater
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Flexera Alumni

You've indicated an error occurring that may be related to "Merge Module Holder Object 1". It is implied you are using Merge Modules in a pure InstallScript project.

I suggest you enable Windows Installer logging using the Registry. Merge Module Objects are MSI based installs that are included with your pure InstallScript release. You can expect a Windows Installer log in the temp directory related to this matter.

Properly back up your Registry and use caution when modifying the Registry. Reference:

How to enable Windows Installer logging

When the error occurs at runtime go to the user's temp directory and investigate what the Windows Installer log indicates.

From the Start Menu tab (or Windows Key), click Run. Enter %temp% to examine contents of the user's temp directory.

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