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jscozz
Level 4

File not being installed

I have a project that has been running perfectly fine for years... through many versions of Installshield (currently at 2008). Just recently users have reported that a sample data file that should be installed with my Installation is not there... I have run it myself and confirm it every time... not there... it exists in the IS2008 project... is part of a component with other files in it that all get installed properly... but this one file does not. How can i figure out WHY IS2008 is NOT installing this one file? This happens on clean installs and upgrade installs... no file there afterward. if I do an administrative install, it IS there... but with a real installation it is NOT.

Any advice would be greatly appreciated!
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Christopher_Pai
Level 16

Is the component associated to a feature?

A logfile and the name of the file/component in question would be helpful.
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jscozz
Level 4

How can I enable a log file of the install process?
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