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Error during un-installation

Hi,

I am having a problem during un-installation. Below is the error log.

(Sep 17, 2007 1:56:59 PM), Uninstall, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, err, An error occurred and product uninstallation failed. Look at the log file C:\Test\log.txt for details.
(Sep 17, 2007 1:56:59 PM), Uninstall, com.installshield.extras.product.ExpandArchive, err, ProductException: (error code = 601; message="wrn"; additional data = [ServiceException: (error code = -30020; message = "The directory is not empty.
(145)"; severity = 0)])
STACK_TRACE: 12
ProductException: (error code = 601; message="wrn"; additional data = [ServiceException: (error code = -30020; message = "The directory is not empty.
(145)"; severity = 0)])
at com.installshield.extras.product.ExpandArchive.uninstall(ExpandArchive.java:172)
at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductComponent(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallSoftwareObject(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl.access$1900(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$UninstallProduct.uninstall(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Uninstaller.execute(Unknown Source)
at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

I keep getting the error message that the directory is not empty. But then, all subdirectories under the default install location are un-installed.

Can somebody tell me what is going wrong here?

Thanks
Labels (1)
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2 Replies
dhanhar
Pilgrim

Re: Error during un-installation

hi i am also facing the same problem .It is created when i uninstall and then try to install in the same Installation.is that how it is happening for u.
then try fresh reinitialization .
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Re: Error during un-installation

Yes, that is correct. The un-install does remove all the folders that were installed during installation, but it creates a log.txt under the install location.

What did u mean by re-initialization?

Thanks
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