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SFischer
Pilgrim

Error at repairing license - offline activation

Hello,

after moving a VM to another server, InstallShield 2008 reports its license as broken. I started the repair activation for offline activation (no Internet Connection at the VM) and requested a new key (whatever).
To enter the activation response I tried to restart the Activation Wizard and now its crashing at every startup.

Here is the last entry in InstallShield.log:
[CODE]3-13-2009[04:03:31]: Command Line: "D:\Programme\InstallShield\IS12\System\TSConfig.exe" -show_splash -- File: .\FLEXNetActivationWizard.cpp, Line: 60
3-13-2009[04:03:31]: Setting current directory -- File: .\FlexLicenseManager.cpp, Line: 111
3-13-2009[04:03:31]: Installing FLEXnet service -- File: .\FlexLicenseManager.cpp, Line: 115
3-13-2009[04:03:32]: Initializing FLEXnet libraries -- File: .\FlexLicenseManager.cpp, Line: 123
3-13-2009[04:03:33]: Opening TS -- File: .\FlexLicenseManager.cpp, Line: 134
3-13-2009[04:03:34]: Successfully initialized FLEXnet libraries -- File: .\FlexLicenseManager.cpp, Line: 143
3-13-2009[04:03:35]: Doing activation -- File: .\FLEXNetActivationWizard.cpp, Line: 123
3-13-2009[04:03:35]: Starting Wizard -- File: .\FLEXNetActivationWizard.cpp, Line: 136
3-13-2009[04:03:37]: Found 2 items in TS -- File: .\ISActivationManager.cpp, Line: 316
3-13-2009[04:03:37]: Record IS2008Eval needs to be repaired -- File: .\FlexFulFillmentRecord.cpp, Line: 116
3-13-2009[04:03:37]: Record IS2008Eval cannot be repaired -- File: .\ISActivationManager.cpp, Line: 346
3-13-2009[04:03:37]: Record 10195412 needs to be repaired -- File: .\FlexFulFillmentRecord.cpp, Line: 116
3-13-2009[04:03:43]: Processing ASR -- File: .\ASRFile.cpp, Line: 41
3-13-2009[04:03:44]: Failed to initiate trial activation -- File: .\ASRFile.cpp, Line: 65
3-13-2009[04:03:44]: ASR has already been processed -- File: .\ASRFile.cpp, Line: 69
3-13-2009[04:03:44]: Unable to read registry key - Hive=-2147483647, Key=Environment, ValueName=mvsn_LICENSE_FILE, Result=2 -- File: .\RegUtils.cpp, Line: 32
3-13-2009[04:03:44]: Unable to read registry key - Hive=-2147483647, Key=Environment, ValueName=mvsn_LICENSE_FILE, Result=2 -- File: .\RegUtils.cpp, Line: 32
3-13-2009[04:03:44]: Unable to read registry key - Hive=-2147483647, Key=Environment, ValueName=mvsn_LICENSE_FILE, Result=2 -- File: .\RegUtils.cpp, Line: 32
3-13-2009[04:03:48]: Checkout result = -157 -- File: .\FlexLicenseManager.cpp, Line: 307
3-13-2009[04:03:48]: Checkout failed, Error -157 -- File: .\FlexLicenseManager.cpp, Line: 320
3-13-2009[04:03:48]: Checkout result = -5 -- File: .\FlexLicenseManager.cpp, Line: 307
3-13-2009[04:03:48]: Checkout failed, Error -5 -- File: .\FlexLicenseManager.cpp, Line: 327
3-13-2009[04:03:48]: Checkout result = -157 -- File: .\FlexLicenseManager.cpp, Line: 307
3-13-2009[04:03:48]: Checkout failed, Error -157 -- File: .\FlexLicenseManager.cpp, Line: 320
3-13-2009[04:03:48]: Checkout result = -5 -- File: .\FlexLicenseManager.cpp, Line: 307
3-13-2009[04:03:48]: Checkout failed, Error -5 -- File: .\FlexLicenseManager.cpp, Line: 327
3-13-2009[04:03:48]: Checkout result = -5 -- File: .\FlexLicenseManager.cpp, Line: 307
3-13-2009[04:03:48]: Checkout failed, Error -5 -- File: .\FlexLicenseManager.cpp, Line: 327
[/CODE]

How can a get it to work again?

SFischer
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larrydalooza
Pilgrim

me too

this is my problem too... any info on how this is resolved? I have found plenty of references to the problem, with no resolution. My workload is piling up waiting on a resolution to this problem.

Lar.
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