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Shruthi
Pilgrim

Error Message -> "The Operation Completed Successfully" during installation.

Previously we used installshield 7.2.0.42 to install our product its worked fine without any error message, but now we migrating from InstallShield 7.2.0.42 to Installshield 2015.
When we build our product and trying to install, during installation error message("The Operation Completed Successfully".) is displaying.
Root Cause: In log it is not referring to "LaunchCondition" from the table "CustomAction".
And i saw your previous post regarding this error message to replace the DCOM95.Msm, but i am unable to get new version of DCOM95.Msm file from the given link.

Please get me a solution for this problem.
Labels (1)
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5 Replies
hidenori
Pilgrim

Re: Error Message -> "The Operation Completed Successfully" during installation.

Do you still need to support Windows 95 platform? If not, you can simply remove DCOM95.msm from your installation.
0 Kudos
Shruthi
Pilgrim

Re-Installation Problem.

Thank you for your reply, it helped me a lot...Smiley Happy

I have one more query regarding Re-Installation.

  • If i try to reinstall the build (which is built from InstallShield version 7.2.0.42 ) it prompts to uninstall an already installed build (which is built from InstallShield version 7.2.0.42) and it uninstalls the existed one --> working fine.

  • If i try to reinstall the build (which is built from InstallShield version 2015) it prompts to uninstall an already installed build (which is built from InstallShield version 2015) and it uninstalls the existed one --> working fine.


  • If i try to reinstall the build (which is built from InstallShield version 2015 ) it prompts to uninstall an already installed build (which is built from InstallShield version 7.2.0.42), when i clicked OK the following error message is displaying.


---------------------------
Function transfer error
---------------------------
Error: A serious error has occurred during the installation -1603.

Details Windows installation help (Msi.chm) or, please see on MSDN.
---------------------------
OK
---------------------------



Please give me a solution for this problem.
0 Kudos
hidenori
Pilgrim

Re: Error Message -> "The Operation Completed Successfully" during installation.

Do you want to perform an upgrade for the scenario in question? if so, Upgrade Considerations helps you to get started creating an upgrade that is suitable for your needs.
0 Kudos
Shruthi
Pilgrim

Error: A serious error has occurred during the installation -1603.

Please find the below log regarding 1603 error while doing maintenance Un installation.

1: ISMsiServerStartup Failure, Failed to create InstallDriver, Error = 0x80070002
CustomAction ISMsiServerStartup returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (74!C8) [21:04:28:859]: Creating MSIHANDLE (9) of type 790531 for thread 1224
??????? 21:04:28 : ISMsiServerStartup? ??? 1603?
MSI (s) (74!C8) [21:04:28:860]: Closing MSIHANDLE (9) of type 790531 for thread 1224
1: ISStartUp Failure. OpenEvent, Error = 0x2
MSI (s) (74:40) [21:04:28:861]: Closing MSIHANDLE (3) of type 790542 for thread 3616
CustomAction ISStartup returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (74:20) [21:04:28:863]: Doing action: ISCleanUpFatalExit
??????? 21:04:28 : ISStartup? ??? 3?
MSI (s) (74:20) [21:04:28:864]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'ISCleanUpFatalExit'
MSI (s) (74:20) [21:04:28:868]: Creating MSIHANDLE (10) of type 790542 for thread 3616
MSI (s) (74:EC) [21:04:28:868]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI37F.tmp, Entrypoint: CleanUp
MSI (s) (74!58) [21:04:28:894]: Creating MSIHANDLE (11) of type 790531 for thread 4440
??????? 21:04:28 : ISCleanUpFatalExit?
MSI (s) (74!58) [21:04:28:895]: Closing MSIHANDLE (11) of type 790531 for thread 4440
MSI (s) (74!58) [21:04:28:896]: Creating MSIHANDLE (12) of type 790531 for thread 4440
1: Shutting down the PRC server...
MSI (s) (74!58) [21:04:28:896]: Closing MSIHANDLE (12) of type 790531 for thread 4440
1: RPC runtime reported exception 0x6ba
MSI (s) (74:EC) [21:04:28:898]: Closing MSIHANDLE (10) of type 790542 for thread 3616
CustomAction ISCleanUpFatalExit returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
??????? 21:04:28 : ISCleanUpFatalExit? ??? 3?
??????? 21:04:28 : INSTALL? ??? 3?
MSI (s) (74:20) [21:04:28:900]: Closing MSIHANDLE (2) of type 790542 for thread 3616
Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = COM+ ???????????????: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_COST = COM+ ??????????????: [1]
Property(S): ISVROOT_PORT_NO = 0
Property(S): ISSETUP_UISEQUENCE_PROCESSED = 1
Property(S): DiskPrompt = [1]
Property(S): ISSETUPFILESCOMPLETED = Completed
Property(S): ISSETUPDRIVEN = 1
Property(S): INSTALLLEVEL = 1
Property(S): DWUSLINK = CEFB37E8D92BD7BFFEACB0BFE99C978FD99BA78F49AC8068CEAC073FAEFBC0BFD9DBC7F85EAC
Property(S): UpgradeCode = {4B9665BF-DBEF-4B66-810E-10BA2C3BBF62}
Property(S): DWUSINTERVAL = 30
Property(S): VersionNT = 603
Property(S): TARGETDIR = C:\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): AppDataFolder = C:\Users\WINDOWS81JPN\AppData\Roaming\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FavoritesFolder = C:\Users\WINDOWS81JPN\Favorites\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): INSTALLDIR = C:\Program Files\Sharp\Network Scanner Tool Lite\
Property(S): HELP = C:\Program Files\Sharp\Network Scanner Tool Lite\Help\
Property(S): NETWORK_SCANNER_TOOL_LITE = C:\Program Files\Sharp\Network Scanner Tool Lite\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): LocalAppDataFolder = C:\Users\WINDOWS81JPN\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\WINDOWS81JPN\Pictures\
Property(S): SHARP = C:\Program Files\Sharp\
Property(S): NSTAPPDATA = C:\ProgramData\Sharp\NST\3.2.10\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): PersonalFolder = C:\Users\WINDOWS81JPN\Documents\
Property(S): RESOURCES = C:\Program Files\Sharp\Network Scanner Tool Lite\Resources\
Property(S): SendToFolder = C:\Users\WINDOWS81JPN\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): System16Folder = C:\Windows\system\
Property(S): SystemFolder = C:\Windows\system32\
Property(S): TempFolder = C:\Users\WINDOW~1\AppData\Local\Temp\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): WindowsFolder = C:\Windows\
Property(S): WindowsVolume = C:\
Property(S): MS.7EBEDD68_AA66_11D2_B980_006097C4DE24 = C:\Windows\system32\
Property(S): ANSI.7EBEDD68_AA66_11D2_B980_006097C4DE24 = C:\Windows\system32\
Property(S): MS.3207D1B0_80E5_11D2_B95D_006097C4DE24 = C:\Windows\system32\
Property(S): MS.64768830_83DC_11D2_B95D_006097C4DE24 = C:\Windows\system32\
Property(S): NetHoodFolder = C:\Users\WINDOWS81JPN\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PrintHoodFolder = C:\Users\WINDOWS81JPN\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Users\WINDOWS81JPN\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): MS.51D569E2_8A28_11D2_B962_006097C4DE24 = C:\Windows\system32\
Property(S): MS.7EBEDD6A_AA66_11D2_B980_006097C4DE24 = C:\Windows\system32\
Property(S): MS.1E64E430_36E0_11D2_A794_0060089A724B = C:\Windows\system32\
Property(S): MS.3CE1F932_C090_11D2_977B_006097C4DE24 = C:\Windows\system32\
Property(S): MS.51D569E3_8A28_11D2_B962_006097C4DE24 = C:\Windows\system32\
Property(S): MS.51D569E0_8A28_11D2_B962_006097C4DE24 = C:\Windows\system32\
Property(S): MS.8BB4B550_AA69_11D2_B980_006097C4DE24 = C:\Windows\system32\
Property(S): MSXML_FOUND.7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3 = C:\Windows\system32\msxml3.dll
Property(S): MDACMainModId.B23DA2AD_A925_4B07_A1A2_B1E6D31A7858 = 7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3
Property(S): WdSfpCaMainModId.41646F16_4E6C_4E96_BF1B_772105414B9D = 7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3
Property(S): MS.8C0C59A0_7DC8_11D2_B95D_006097C4DE24 = C:\Windows\system32\
Property(S): MSXML_FOUND.B560EED0_07AE_45A2_BDB9_BED4D4DA518C = C:\Windows\system32\msxml3.dll
Property(S): Installed = 2016/02/27 03:57:10
Property(S): ALLUSERSPROFILE = C:\
Property(S): REMOVE = All
Property(S): ProductToBeRegistered = 1
Property(S): ALLUSERS = 1
Property(S): ProductState = 5
Property(S): PackageCode = {B7BE44A1-A06F-42AC-B4AB-F911832CF871}
Property(S): MsiLogFileLocation = C:\Users\WINDOW~1\AppData\Local\Temp\MSI7556f.LOG
Property(S): _____________________ = ?????????????????????
Property(S): _____________________1 = ?????????????????????
Property(S): ARPCOMMENTS =
Property(S): ARPCONTACT =
Property(S): ARPHELPLINK =
Property(S): ARPHELPTELEPHONE =
Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(S): ARPREADME = Readme.txt
Property(S): ARPURLINFOABOUT =
Property(S): ARPURLUPDATEINFO =
Property(S): DefaultUIFont = Tahoma8
Property(S): ISSCRIPT_ENGINE_VERSION = ***SET_BY_BUILD***
Property(S): ISSCRIPT_VERSION_MISSING = ??????? InstallScript ???????????ISScript.msi ?????????????????????????????????????
Property(S): ISSCRIPT_VERSION_OLD = ???????? InstallScript ???????????????????????????????????????????????????? ISScript.msi ??????????????????????????????????????
Property(S): Manufacturer = SHARP CORPORATION
Property(S): ProductCode = {0D55939D-6C49-42A3-AE95-3C57DA54B08A}
Property(S): ProductName = Network Scanner Tool Lite
Property(S): ProductVersion = 1.5.10.506
Property(S): REBOOT = Suppress
Property(S): STANDARD_USE_SETUPEXE = ????????? MSI ??????????????????????setup.exe ??????????
Property(S): NewProperty1 = 0
Property(S): _______p_______1 = ??????%p???????
Property(S): ___README___________1 = ???README ??????????
Property(S): _______p_______2 = ??????%p???????
Property(S): ___README___________2 = ???README ??????????
Property(S): ___README___________ = ???README ??????????
Property(S): _______p_______ = ??????%p???????
Property(S): New_Property = README 
Property(S): New_Property1 = %p
Property(S): New_Property2 = README 
Property(S): New_Property5 = %p
Property(S): New_Property3 = %p
Property(S): New_Property4 = README 
Property(S): ProductLanguage = 1041
Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = COM+ ?????????????????: [1]
Property(S): IS_PROGMSG_TEXTFILECHANGS_REPLACE = %s ? %s ???????? (%s ?)...
Property(S): IS_PROGMSG_XML_COSTING = XML ??????????...
Property(S): IS_PROGMSG_XML_CREATE_FILE = XML ???? %s ????????...
Property(S): IS_PROGMSG_XML_FILES = XML ??????????????...
Property(S): IS_PROGMSG_XML_REMOVE_FILE = XML ???? %s ????????...
Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = XML ???????????????????...
Property(S): IS_PROGMSG_XML_UPDATE_FILE = XML ???? %s ????????...
Property(S): IS_SQLSERVER_AUTHENTICATION = 0
Property(S): IS_SQLSERVER_USERNAME = sa
Property(S): MAINTENANCE = REMOVE
Property(S): PRODUCTLANGUAGE = 1041
Property(S): PROGMSG_IIS_CREATEAPPPOOL = ???????? ??? %s ???
Property(S): PROGMSG_IIS_CREATEAPPPOOLS = ???????? ??????
Property(S): PROGMSG_IIS_CREATEVROOT = IIS ???????? %s ???
Property(S): PROGMSG_IIS_CREATEVROOTS = IIS ????????????????...
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Web ?????????
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Web ??????????????...
Property(S): PROGMSG_IIS_CREATEWEBSITE = IIS Web ??? %s ????????
Property(S): PROGMSG_IIS_CREATEWEBSITES = IIS Web ???????????...
Property(S): PROGMSG_IIS_EXTRACT = IIS ???????????????????...
Property(S): PROGMSG_IIS_EXTRACTDONE = IIS ?????????????????...
Property(S): PROGMSG_IIS_REMOVEAPPPOOL = ???????? ??????
Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = ???????? ???????????...
Property(S): PROGMSG_IIS_REMOVESITE = ??? %d ? Web ?????????
Property(S): PROGMSG_IIS_REMOVEVROOT = IIS ???????? %s ???
Property(S): PROGMSG_IIS_REMOVEVROOTS = IIS ????????????????...
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Web ?????????
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Web ??????????????...
Property(S): PROGMSG_IIS_REMOVEWEBSITES = IIS Web ???????????...
Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = ???????? ???????????????...
Property(S): PROGMSG_IIS_ROLLBACKVROOTS = ???????????? Web ??????????????????...
Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Web ??????????????????...
Property(S): ROOTDRIVE = C:\
Property(S): SETUPEXEDIR = C:\Users\WINDOWS81JPN\Desktop
Property(S): SETUPEXENAME = setup.exe
Property(S): SUPPORTDIR = C:\Users\WINDOW~1\AppData\Local\Temp\{6320E9DC-3C18-4044-BD77-9FC785F295B5}
Property(S): USERNAME = WINDOWS81JPN
Property(S): USERPROFILE = C:\
Property(S): ARPSYSTEMCOMPONENT = 1
Property(S): CURRENTDIRECTORY = C:\Users\WINDOWS81JPN\Desktop
Property(S): CLIENTUILEVEL = 3
Property(S): MSICLIENTUSESEXTERNALUI = 1
Property(S): CLIENTPROCESSID = 828
Property(S): MsiRestartManagerSessionKey = d1d0b997c4cacb47bd9343eff362502e
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 5.00
Property(S): WindowsBuild = 9600
Property(S): ServicePackLevel = 0
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): RemoteAdminTS = 1
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 15
Property(S): PhysicalMemory = 3062
Property(S): VirtualMemory = 2167
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = WINDOWS81JPN
Property(S): UserSID = S-1-5-21-2197168553-437242562-2651516960-1001
Property(S): UserLanguageID = 1041
Property(S): ComputerName = WIN81JPN
Property(S): SystemLanguageID = 1041
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 23
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 21:04:28
Property(S): Date = 2016/10/18
Property(S): MsiNetAssemblySupport = 4.0.30319.33440
Property(S): MsiWin32AssemblySupport = 6.3.9600.17415
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): DATABASE = C:\Windows\Installer\3a7d0d.msi
Property(S): UILevel = 2
Property(S): OriginalDatabase = C:\Windows\Installer\3a7d0d.msi
Property(S): MsiUISourceResOnly = 1
Property(S): Preselected = 1
Property(S): ACTION = INSTALL
Property(S): ISStartupEvent = E428365
=== ???? : 2016/10/18 21:04:28 ===
MSI (s) (74:20) [21:04:28:956]: Note: 1: 1725
MSI (s) (74:20) [21:04:28:956]: ?? : Network Scanner Tool Lite -- ??????????

MSI (s) (74:20) [21:04:28:957]: Windows ????????????????????????: Network Scanner Tool Lite????????: 1.5.10.506??????: 1041????: SHARP CORPORATION???????????????: 1603

MSI (s) (74:20) [21:04:28:958]: Closing MSIHANDLE (1) of type 790542 for thread 3616
MSI (s) (74:20) [21:04:28:960]: Deferring clean up of packages/files, if any exist
MSI (s) (74:20) [21:04:28:960]: MainEngineThread is returning 1603
MSI (s) (74:44) [21:04:28:965]: RESTART MANAGER: Session closed.
MSI (s) (74:44) [21:04:28:965]: No System Restore sequence number for this installation.
MSI (s) (74:44) [21:04:28:967]: User policy value 'DisableRollback' is 0
MSI (s) (74:44) [21:04:28:967]: Machine policy value 'DisableRollback' is 0
MSI (s) (74:44) [21:04:28:968]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (74:44) [21:04:28:968]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (74:44) [21:04:28:968]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (74:44) [21:04:28:969]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (74:44) [21:04:28:969]: Destroying RemoteAPI object.
MSI (s) (74:90) [21:04:28:969]: Custom Action Manager thread ending.
MSI (c) (3C:7C) [21:04:28:972]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (3C:7C) [21:04:28:973]: MainEngineThread is returning 1603
=== Verbose logging stopped: 2016/10/18 21:04:28 ===


In the above log "ISStartup, ISCleanupFatalExit, and ISMsiServerStartup retuning an error 1603.
Please find the attached log file for more details.
Please help to solve this error.
0 Kudos
Shruthi
Pilgrim

1603 error is returning from ISStartup,ISMsiServerStartup, and ISCleanUpFatalExit.

During Maintenance Uninstallation of our product am getting an error: ISStartup, ISMsiServerStartup, and ISCleanUpFatalExit failed and returning 1603 error.

Please find the below log file:

MSI (s) (74!B8) [21:04:28:372]: Closing MSIHANDLE (8) of type 790531 for thread 184
1: ISMsiServerStartup Failure, Failed to create InstallDriver, Error = 0x80070002
CustomAction ISMsiServerStartup returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (74!C8) [21:04:28:859]: Creating MSIHANDLE (9) of type 790531 for thread 1224
??????? 21:04:28 : ISMsiServerStartup? ??? 1603?
MSI (s) (74!C8) [21:04:28:860]: Closing MSIHANDLE (9) of type 790531 for thread 1224
1: ISStartUp Failure. OpenEvent, Error = 0x2
MSI (s) (74:40) [21:04:28:861]: Closing MSIHANDLE (3) of type 790542 for thread 3616
CustomAction ISStartup returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (74:20) [21:04:28:863]: Doing action: ISCleanUpFatalExit
??????? 21:04:28 : ISStartup? ??? 3?
MSI (s) (74:20) [21:04:28:864]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'ISCleanUpFatalExit'
MSI (s) (74:20) [21:04:28:868]: Creating MSIHANDLE (10) of type 790542 for thread 3616
MSI (s) (74:EC) [21:04:28:868]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI37F.tmp, Entrypoint: CleanUp
MSI (s) (74!58) [21:04:28:894]: Creating MSIHANDLE (11) of type 790531 for thread 4440
??????? 21:04:28 : ISCleanUpFatalExit?
MSI (s) (74!58) [21:04:28:895]: Closing MSIHANDLE (11) of type 790531 for thread 4440
MSI (s) (74!58) [21:04:28:896]: Creating MSIHANDLE (12) of type 790531 for thread 4440
1: Shutting down the PRC server...
MSI (s) (74!58) [21:04:28:896]: Closing MSIHANDLE (12) of type 790531 for thread 4440
1: RPC runtime reported exception 0x6ba
MSI (s) (74:EC) [21:04:28:898]: Closing MSIHANDLE (10) of type 790542 for thread 3616
CustomAction ISCleanUpFatalExit returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
??????? 21:04:28 : ISCleanUpFatalExit? ??? 3?
??????? 21:04:28 : INSTALL? ??? 3?
MSI (s) (74:20) [21:04:28:900]: Closing MSIHANDLE (2) of type 790542 for thread 3616
Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = COM+ ???????????????: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_COST = COM+ ??????????????: [1]
Property(S): ISVROOT_PORT_NO = 0
Property(S): ISSETUP_UISEQUENCE_PROCESSED = 1
Property(S): DiskPrompt = [1]
Property(S): ISSETUPFILESCOMPLETED = Completed
Property(S): ISSETUPDRIVEN = 1
Property(S): INSTALLLEVEL = 1
Property(S): DWUSLINK = CEFB37E8D92BD7BFFEACB0BFE99C978FD99BA78F49AC8068CEAC073FAEFBC0BFD9DBC7F85EAC
Property(S): UpgradeCode = {4B9665BF-DBEF-4B66-810E-10BA2C3BBF62}
Property(S): DWUSINTERVAL = 30
Property(S): VersionNT = 603
Property(S): TARGETDIR = C:\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): AppDataFolder = C:\Users\WINDOWS81JPN\AppData\Roaming\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FavoritesFolder = C:\Users\WINDOWS81JPN\Favorites\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): INSTALLDIR = C:\Program Files\Sharp\Network Scanner Tool Lite\
Property(S): HELP = C:\Program Files\Sharp\Network Scanner Tool Lite\Help\
Property(S): NETWORK_SCANNER_TOOL_LITE = C:\Program Files\Sharp\Network Scanner Tool Lite\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): LocalAppDataFolder = C:\Users\WINDOWS81JPN\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\WINDOWS81JPN\Pictures\
Property(S): SHARP = C:\Program Files\Sharp\
Property(S): NSTAPPDATA = C:\ProgramData\Sharp\NST\3.2.10\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): PersonalFolder = C:\Users\WINDOWS81JPN\Documents\
Property(S): RESOURCES = C:\Program Files\Sharp\Network Scanner Tool Lite\Resources\
Property(S): SendToFolder = C:\Users\WINDOWS81JPN\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): System16Folder = C:\Windows\system\
Property(S): SystemFolder = C:\Windows\system32\
Property(S): TempFolder = C:\Users\WINDOW~1\AppData\Local\Temp\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): WindowsFolder = C:\Windows\
Property(S): WindowsVolume = C:\
Property(S): MS.7EBEDD68_AA66_11D2_B980_006097C4DE24 = C:\Windows\system32\
Property(S): ANSI.7EBEDD68_AA66_11D2_B980_006097C4DE24 = C:\Windows\system32\
Property(S): MS.3207D1B0_80E5_11D2_B95D_006097C4DE24 = C:\Windows\system32\
Property(S): MS.64768830_83DC_11D2_B95D_006097C4DE24 = C:\Windows\system32\
Property(S): NetHoodFolder = C:\Users\WINDOWS81JPN\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PrintHoodFolder = C:\Users\WINDOWS81JPN\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Users\WINDOWS81JPN\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): MS.51D569E2_8A28_11D2_B962_006097C4DE24 = C:\Windows\system32\
Property(S): MS.7EBEDD6A_AA66_11D2_B980_006097C4DE24 = C:\Windows\system32\
Property(S): MS.1E64E430_36E0_11D2_A794_0060089A724B = C:\Windows\system32\
Property(S): MS.3CE1F932_C090_11D2_977B_006097C4DE24 = C:\Windows\system32\
Property(S): MS.51D569E3_8A28_11D2_B962_006097C4DE24 = C:\Windows\system32\
Property(S): MS.51D569E0_8A28_11D2_B962_006097C4DE24 = C:\Windows\system32\
Property(S): MS.8BB4B550_AA69_11D2_B980_006097C4DE24 = C:\Windows\system32\
Property(S): MSXML_FOUND.7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3 = C:\Windows\system32\msxml3.dll
Property(S): MDACMainModId.B23DA2AD_A925_4B07_A1A2_B1E6D31A7858 = 7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3
Property(S): WdSfpCaMainModId.41646F16_4E6C_4E96_BF1B_772105414B9D = 7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3
Property(S): MS.8C0C59A0_7DC8_11D2_B95D_006097C4DE24 = C:\Windows\system32\
Property(S): MSXML_FOUND.B560EED0_07AE_45A2_BDB9_BED4D4DA518C = C:\Windows\system32\msxml3.dll
Property(S): Installed = 2016/02/27 03:57:10
Property(S): ALLUSERSPROFILE = C:\
Property(S): REMOVE = All
Property(S): ProductToBeRegistered = 1
Property(S): ALLUSERS = 1
Property(S): ProductState = 5
Property(S): PackageCode = {B7BE44A1-A06F-42AC-B4AB-F911832CF871}
Property(S): MsiLogFileLocation = C:\Users\WINDOW~1\AppData\Local\Temp\MSI7556f.LOG
Property(S): _____________________ = ?????????????????????
Property(S): _____________________1 = ?????????????????????
Property(S): ARPCOMMENTS =
Property(S): ARPCONTACT =
Property(S): ARPHELPLINK =
Property(S): ARPHELPTELEPHONE =
Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(S): ARPREADME = Readme.txt
Property(S): ARPURLINFOABOUT =
Property(S): ARPURLUPDATEINFO =
Property(S): DefaultUIFont = Tahoma8
Property(S): ISSCRIPT_ENGINE_VERSION = ***SET_BY_BUILD***
Property(S): ISSCRIPT_VERSION_MISSING = ??????? InstallScript ???????????ISScript.msi ?????????????????????????????????????
Property(S): ISSCRIPT_VERSION_OLD = ???????? InstallScript ???????????????????????????????????????????????????? ISScript.msi ??????????????????????????????????????
Property(S): Manufacturer = SHARP CORPORATION
Property(S): ProductCode = {0D55939D-6C49-42A3-AE95-3C57DA54B08A}
Property(S): ProductName = Network Scanner Tool Lite
Property(S): ProductVersion = 1.5.10.506
Property(S): REBOOT = Suppress
Property(S): STANDARD_USE_SETUPEXE = ????????? MSI ??????????????????????setup.exe ??????????
Property(S): NewProperty1 = 0
Property(S): _______p_______1 = ??????%p???????
Property(S): ___README___________1 = ???README ??????????
Property(S): _______p_______2 = ??????%p???????
Property(S): ___README___________2 = ???README ??????????
Property(S): ___README___________ = ???README ??????????
Property(S): _______p_______ = ??????%p???????
Property(S): New_Property = README 
Property(S): New_Property1 = %p
Property(S): New_Property2 = README 
Property(S): New_Property5 = %p
Property(S): New_Property3 = %p
Property(S): New_Property4 = README 
Property(S): ProductLanguage = 1041
Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = COM+ ?????????????????: [1]
Property(S): IS_PROGMSG_TEXTFILECHANGS_REPLACE = %s ? %s ???????? (%s ?)...
Property(S): IS_PROGMSG_XML_COSTING = XML ??????????...
Property(S): IS_PROGMSG_XML_CREATE_FILE = XML ???? %s ????????...
Property(S): IS_PROGMSG_XML_FILES = XML ??????????????...
Property(S): IS_PROGMSG_XML_REMOVE_FILE = XML ???? %s ????????...
Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = XML ???????????????????...
Property(S): IS_PROGMSG_XML_UPDATE_FILE = XML ???? %s ????????...
Property(S): IS_SQLSERVER_AUTHENTICATION = 0
Property(S): IS_SQLSERVER_USERNAME = sa
Property(S): MAINTENANCE = REMOVE
Property(S): PRODUCTLANGUAGE = 1041
Property(S): PROGMSG_IIS_CREATEAPPPOOL = ???????? ??? %s ???
Property(S): PROGMSG_IIS_CREATEAPPPOOLS = ???????? ??????
Property(S): PROGMSG_IIS_CREATEVROOT = IIS ???????? %s ???
Property(S): PROGMSG_IIS_CREATEVROOTS = IIS ????????????????...
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Web ?????????
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Web ??????????????...
Property(S): PROGMSG_IIS_CREATEWEBSITE = IIS Web ??? %s ????????
Property(S): PROGMSG_IIS_CREATEWEBSITES = IIS Web ???????????...
Property(S): PROGMSG_IIS_EXTRACT = IIS ???????????????????...
Property(S): PROGMSG_IIS_EXTRACTDONE = IIS ?????????????????...
Property(S): PROGMSG_IIS_REMOVEAPPPOOL = ???????? ??????
Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = ???????? ???????????...
Property(S): PROGMSG_IIS_REMOVESITE = ??? %d ? Web ?????????
Property(S): PROGMSG_IIS_REMOVEVROOT = IIS ???????? %s ???
Property(S): PROGMSG_IIS_REMOVEVROOTS = IIS ????????????????...
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Web ?????????
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Web ??????????????...
Property(S): PROGMSG_IIS_REMOVEWEBSITES = IIS Web ???????????...
Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = ???????? ???????????????...
Property(S): PROGMSG_IIS_ROLLBACKVROOTS = ???????????? Web ??????????????????...
Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Web ??????????????????...
Property(S): ROOTDRIVE = C:\
Property(S): SETUPEXEDIR = C:\Users\WINDOWS81JPN\Desktop
Property(S): SETUPEXENAME = setup.exe
Property(S): SUPPORTDIR = C:\Users\WINDOW~1\AppData\Local\Temp\{6320E9DC-3C18-4044-BD77-9FC785F295B5}
Property(S): USERNAME = WINDOWS81JPN
Property(S): USERPROFILE = C:\
Property(S): ARPSYSTEMCOMPONENT = 1
Property(S): CURRENTDIRECTORY = C:\Users\WINDOWS81JPN\Desktop
Property(S): CLIENTUILEVEL = 3
Property(S): MSICLIENTUSESEXTERNALUI = 1
Property(S): CLIENTPROCESSID = 828
Property(S): MsiRestartManagerSessionKey = d1d0b997c4cacb47bd9343eff362502e
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 5.00
Property(S): WindowsBuild = 9600
Property(S): ServicePackLevel = 0
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): RemoteAdminTS = 1
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 15
Property(S): PhysicalMemory = 3062
Property(S): VirtualMemory = 2167
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = WINDOWS81JPN
Property(S): UserSID = S-1-5-21-2197168553-437242562-2651516960-1001
Property(S): UserLanguageID = 1041
Property(S): ComputerName = WIN81JPN
Property(S): SystemLanguageID = 1041
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 23
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 21:04:28
Property(S): Date = 2016/10/18
Property(S): MsiNetAssemblySupport = 4.0.30319.33440
Property(S): MsiWin32AssemblySupport = 6.3.9600.17415
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): DATABASE = C:\Windows\Installer\3a7d0d.msi
Property(S): UILevel = 2
Property(S): OriginalDatabase = C:\Windows\Installer\3a7d0d.msi
Property(S): MsiUISourceResOnly = 1
Property(S): Preselected = 1
Property(S): ACTION = INSTALL
Property(S): ISStartupEvent = E428365
=== ???? : 2016/10/18 21:04:28 ===
MSI (s) (74:20) [21:04:28:956]: Note: 1: 1725
MSI (s) (74:20) [21:04:28:956]: ?? : Network Scanner Tool Lite -- ??????????

MSI (s) (74:20) [21:04:28:957]: Windows ????????????????????????: Network Scanner Tool Lite????????: 1.5.10.506??????: 1041????: SHARP CORPORATION???????????????: 1603

MSI (s) (74:20) [21:04:28:958]: Closing MSIHANDLE (1) of type 790542 for thread 3616
MSI (s) (74:20) [21:04:28:960]: Deferring clean up of packages/files, if any exist
MSI (s) (74:20) [21:04:28:960]: MainEngineThread is returning 1603
MSI (s) (74:44) [21:04:28:965]: RESTART MANAGER: Session closed.
MSI (s) (74:44) [21:04:28:965]: No System Restore sequence number for this installation.
MSI (s) (74:44) [21:04:28:967]: User policy value 'DisableRollback' is 0
MSI (s) (74:44) [21:04:28:967]: Machine policy value 'DisableRollback' is 0
MSI (s) (74:44) [21:04:28:968]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (74:44) [21:04:28:968]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (74:44) [21:04:28:968]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (74:44) [21:04:28:969]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (74:44) [21:04:28:969]: Destroying RemoteAPI object.
MSI (s) (74:90) [21:04:28:969]: Custom Action Manager thread ending.
MSI (c) (3C:7C) [21:04:28:972]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (3C:7C) [21:04:28:973]: MainEngineThread is returning 1603
=== Verbose logging stopped: 2016/10/18 21:04:28 ===


Please find the entire log file in attachment and let me know the root cause.
Because of i am using InstallShield 2015, here IDriver.EXE is not launching during installation, and ISscript.msi is hidden.
Note: In custom action those functions are not there.

How to resolve this issue, please help me.
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