This may seem a really silly question, but I have an install for which only one machine is having problems. Lots of diagnostics later its shown that the machine in question has an extra 'use count' for many of the components of the product, and hence when uninstalling, non-file data isnt being removed.
Symptoms show an example component at uninstall time reports Component XXXX - Installed: INSTALLSTATE_LOCAL Action: INSTALLSTATE_UNKNOWN whereas a working component is showing: Component XXXX - Installed: INSTALLSTATE_LOCAL Action: INSTALLSTATE_ABSENT
(this ties in with diagnostics I've seen when looking at multi instance install issues in the past hencemy belief its a use count issue)
Now I have no idea how this machine got into the state nor has the owner, and it could have been a bug introduced and fixed (this is a developers machine) or it might have been the owner cleaned up the machine somehow (badly!)...
However... understandably, the owner doesnt want to reinstall...
Is there anyway to
(a) remove these extra use cases for those components (ideally) or (b) identify who MSI thinks owns that component now (there's none of my program in add/remove, and it doesnt have any shared components)
