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- Cannot start installshield (license verion)
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‎Nov 18, 2013
04:24 AM
Cannot start installshield (license verion)
Dear technique suppprt,
I bought a license installshield 2013 primier.
I setup on a user (example : "hung")
After i authenticate by other user (example : "nam")
I can NOT start installshield after authenticate by other user.
Please help me how to start installshield?
Thanks & Best Regards!
Hung
I bought a license installshield 2013 primier.
I setup on a user (example : "hung")
After i authenticate by other user (example : "nam")
I can NOT start installshield after authenticate by other user.
Please help me how to start installshield?
Thanks & Best Regards!
Hung
(3) Replies
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‎Nov 18, 2013
08:26 AM
Per the InstallShield EULA, a node-locked license (which is the traditional type of license that is often purchased) is limited to use by a single individual on a single machine. It cannot be used on a shared machine. You'd need an additional license for a second user.
The other type of license is a concurrent license. With this type of license, you can install InstallShield on as many machines as needed. This type enables sharing or floating of licenses among a maximum number of simultaneous users. A licensing server that you set up manages how many instances of InstallShield can be run simultaneously.
The other type of license is a concurrent license. With this type of license, you can install InstallShield on as many machines as needed. This type enables sharing or floating of licenses among a maximum number of simultaneous users. A licensing server that you set up manages how many instances of InstallShield can be run simultaneously.
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‎Nov 18, 2013
08:02 PM
Thank you for your support.
Now i can NOT start installshield with "hung" user too.
I want use one user for intallshield. How to unlock license again for "hung" user?
Thanks!
Hung
Now i can NOT start installshield with "hung" user too.
I want use one user for intallshield. How to unlock license again for "hung" user?
Thanks!
Hung
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‎Nov 19, 2013
08:22 AM
That is not the expected behavior. I'm not sure what is wrong with your machine. Your best bet is to contact InstallShield Support at installshieldsupport@installshield.com.
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