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Kolja_
Level 3
‎Jan 07, 2014 04:17 AM

Can't update

Hey,

I can't update Installshield 2012 Spring, when I click on "Check for updates..." this happens:


Sorry, for the german error message, but I can't switch the language.

Greetings
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(3) Replies
Chaitra
Level 9
‎Jan 07, 2014 08:23 AM

Hi,

You can set the Language in the General Information View "Setup Languages".

Regarding the software manager, kindly run a repair process of your InstallShield product in the control panel and restart your machine.

Please check and let us know if this did not help in upgrading process.

Thanks,
Chaitra
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Kolja_
Level 3
‎Jan 07, 2014 09:15 AM

Sorry, I don't want to change the setup language, I want to change the language of the exception, so you can understand it.

The repair process has not affected the error, it's still appearing.

Cheers,
Kolja
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Chaitra
Level 9
‎Jan 12, 2014 11:52 PM

Hi,

Can you please try uninstall and reinstalling the software and check if the software manager gets updated?

Kindly let us know if this is not helping.

Thanks,
Chaitra
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