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timhodgson
Level 3

Activated or Not? Won't work, no matter what.

InstallShield 2011.

I contacted Flexera and received an activation response. Using TSConfig.exe, as others have done, I was able to add the response, with a successful activation message.

The software will not activate. I have activated the software several times.
1. Start InstallShield:

2. Select “REactiavate InstallShield”, and then click “Next”

3. Click “Proceed with offline activation”

4. Click “Next”, dialog appears that shows the software has been successfully activated; however, I cannot start the software.

Totally stuck. Any ideas
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HFUKUSHI
Level 2

Hi,

I have a same ploblem. If try to activate or return a license, I have a error code 50040.
And cannot activate or return via offline activateion (e-mail).

I use Windows 7 SP1 and InstallShield 2011 with Hotfix A.

See below:
https://community.flexerasoftware.com/showthread.php?222356-Cannot-re-activate-InstallShield-2011-license

Thanks.
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