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Unable To License 64 Bit Version Of InstallAnywhere 2011 Or Later Using A Node Locked License File On 64 Bit Linux Operating Systems

Unable To License 64 Bit Version Of InstallAnywhere 2011 Or Later Using A Node Locked License File On 64 Bit Linux Operating Systems

Summary

Licensing with a node locked license fails

Symptoms

When attempting to license the 64 bit version of InstallAnywhere 2011 or later on a 64 bit Linux machine, after specifying the correct license file the Licensing Wizard displays the following error:

and the following error is written to the debug log file (console.txt) of the IDE for InstallAnywhere 2011 or later:

Trying to checkout IAEE version=12.0
Library for Native Hostid Couldn't Be Loaded (-521,7024)
Trying to checkout IAEB version=12.0
Library for Native Hostid Couldn't Be Loaded (-521,7024) 

This error causes the InstallAnywhere licensing process to fail.


Cause

The issue is caused by how the native library necessary for node locked licensing was compiled and differences among various Linux operating systems.


Resolution

In order to resolve the issue, please do the following:

1. Close the InstallAnywhere IDE.
2. Rename the file or files to replace listed in the table below for the appropriate platform to either:

<IA_HOME>/resource/fnp/libraries/ORIG_liblmgr11.so

or:

<IA_HOME>/resource/fnp/libraries/ORIG_lmhostid

3. Download the attached zip file that is appropriate for the machine:
Platform

Download File Name

File(s) to Replace

RHEL 4 x86_64

Public_RHEL4x64Library.zip

liblmgr11.so

RHEL 5 x86_64

Public_RHEL5x64Library.zip

liblmgr11.so

PPC 64 Linux

Public_LinuxPPC64Library.zip

liblmgr11.so

RHEL 4.8 x86_64

Public_ RHEL4.8x64Library.zip

liblmgr11.so, lmhostid

RHEL 5.7 x86_64

Public_ RHEL5.7x64Library.zip

liblmgr11.so, lmhostid

RHEL 6.1 x86_64

Public_ RHEL6.1x64Library.zip

lmhostid

SUSE 11 x86_64

Public_ SUSE11x64Library.zip

lmhostid

4. Copy the downloaded zip file to:

<IA_HOME>/resource/fnp/libraries

5. Extract the zip file in the libraries directory and verify that the file or files listed to be replaced were successfully extracted.

6. Change the permissions on the extracted library to 775.

7. Start the InstallAnywhere IDE and proceed through the licensing wizard.

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Comments

can anyone share the download link for the libs for rhel7?

Thanks

Version history
Last update:
‎Jun 16, 2011 09:42 AM
Updated by: