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InstallAnywhere 2020: Windows DLL failed to load

InstallAnywhere 2020: Windows DLL failed to load

 

Summary :
Installers built on InstallAnywhere 2020 are not supporting Windows 2022

Symptoms :
Installers built on InstallAnywhere 2020 Throws 'Fatal Application Error' in Windows server 2022
Error Messages:
Flexerafgh$: Windows DLL failed to load
at Flexeraaxd.af(Unknown Source)
at Flexeraaxd.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)

Cause:
The 'Fatal Application Error' in IA2020 is due to unsupported OS

Solution:
Support for Windows Server 2022 was introduced in IA 2021 SP1:

https://docs.revenera.com/installanywhere2021sp1/rn/Content/helplibrary/Support_for_Windows_Server_2022.htm#installanywhere2021sp1_releasenotes_2891729388_1078561

The 'Fatal Application Error: Windows DLL Failed to load' would be generated if the installer was built using a version prior to IA 2021 SP1.
Upgrading the project to at least IA 2021 SP1 and rebuild the installer will helps in resolving the issue.

 

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Version history
Last update:
‎Dec 22, 2022 02:52 AM
Updated by:
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