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mei_liu
Level 3
‎Feb 28, 2024 10:22 AM

will updates.installshield.com come back online soon?

Hi,

I am using IA 2017, started seeing this error about 2 weeks ago,

[InstallAnywhereBuilder] UpdateService-Err>isus.UpdateServiceException: Not Connected or Update Service is not available
[InstallAnywhereBuilder] UpdateService-Err> at isus.rpc.RPCObject.ExecuteWithPost(Unknown Source)
[InstallAnywhereBuilder] UpdateService-Err> at isus.rpc.RPCObject.Execute(Unknown Source)

it will eventually finish, but takes hours.  I am aware of the workaround, add -nupd after build.exe, but we have so many projects that would need to be modified, prefer not having to do this.

Is there a plan to bring the updates.installshield.com site back online soon?

Thanks.

-Mei

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