Windows 2019 server 64bit, installation of the exe created out of Installation anywhere 2018 SP1 version failing

[sreejithss7]

Flexeraaw7$aaa: Windows DLL failed to load
at Flexeraaw7.af(Unknown Source)
at Flexeraaw7.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)

[ayapan]

Hi sreejithss7,

Can i know which version of java are you using ?

[sreejithss7]

Java 8

[jerome_l]

You'll find a hotfix for installing your product to Windows Server 2019:
https://community.flexera.com/t5/InstallAnywhere-Knowledge-Base/InstallAnywhere-Hotfix-for-InstallAnywhere-2018-SP1/ta-p/98469

--Jerome

[sreejithss7]

Ok then I hope it should be also fixed in the 2020 version 

[jerome_l]

Yes, this is fixed in IA 2020

[aishwarya]

Do you have any hot fix for InstallAnywhere 2017 for this issue Flexeraaw_$aaa: Windows DLL failed to load" issue on Windows server 2019?

Do you support Azul Java for InstallAnywhere2017 ?

[aishwarya]

Do you have any hot fix for InstallAnywhere 2017 for this issue Flexeraaw_$aaa: Windows DLL failed to load" issue on Windows server 2019?

Do you support Azul Zulu JDK11 for InstallAnywhere2017 ?

[jerome_l]

I do not think there is any hotfix for that issue using InstallAnywhere 2017.
Still you should be able to install by using an 'old' version of the jre:

Install 'old' jre (defaults to C:\Program Files\Java\)
Open command prompt and execute:
<your installer>.exe LAX_VM "C:\Program Files\Java\jre1.8.0_51\bin\java.exe"

Note: Path can point to JRE or JDK executable from any version equals or older than 8u51

For JDK11 from Azul, it is not supported afaik, even in recent versions of InstallAnywhere. Check release notes for official support (https://docs.revenera.com/installanywhere2017/IAReleaseNotes_en.htm)