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- Not able to update from IA 2011
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‎Dec 03, 2012
06:56 PM
Not able to update from IA 2011
I have installed IA 2011 on my windows 7 box. Now, I would like to upgrade to IA 2011 SP3 so, I am trying to do the updrade from "check for updates" option from Help menu.
1. When I choose "check for updates" option from Help menu for the first time, I see Software Manager window popup but the window is plain and empty indefinitely. So I closed the Software Manager window and then chose "check for updates" option from Help menu. This time, I got an error saying "unable to connect to update server http://updates.installshield.com/. Please verify network settings for connectivity"
Could you please tell me what is wrong?
Thank You,
Praveen
1. When I choose "check for updates" option from Help menu for the first time, I see Software Manager window popup but the window is plain and empty indefinitely. So I closed the Software Manager window and then chose "check for updates" option from Help menu. This time, I got an error saying "unable to connect to update server http://updates.installshield.com/. Please verify network settings for connectivity"
Could you please tell me what is wrong?
Thank You,
Praveen
(2) Replies
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‎Apr 24, 2013
04:17 AM
mjspka wrote:
I have installed IA 2011 on my windows 7 box. Now, I would like to upgrade to IA 2011 SP3 so, I am trying to do the updrade from "check for updates" option from Help menu.
1. When I choose "check for updates" option from Help menu for the first time, I see Software Manager window popup but the window is plain and empty indefinitely. So I closed the Software Manager window and then chose "check for updates" option from Help menu. This time, I got an error saying "unable to connect to update server http://updates.installshield.com/. Please verify network settings for connectivity"
Could you please tell me what is wrong?
Thank You,
Praveen
We are also facing the same issue.
If any one is aware of how to solve this issue, please let me know.
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‎May 03, 2013
08:19 AM
I uninstalled IAW2011 completely and installed a full setup of IAW2011 SP3.
This works fine.
This works fine.
