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JHashemian9
Level 2

MAC Installer Notarization Fails

When creating a simple installer the code signing succeed  but I get a message that Notarization failed and suggest to rebuild. There is nothing the log to indicate the problem. Is there way to find out the real reason for failure somewhere? Here is the error during the build, there is no error URL in the log file.

Processing external properties...
Saving external properties...
Optimizing installer actions...
Finished optimizing by action
Copying common files...
Finished copying common files
Assembling installer components...
Finished assembling installer components
Building MacOSX (No VM) web installer...
Codesigning installer success...
Checking pre-requirement for notarization...
Notarizing installer...
Notarization failed...!!! Please check Buildlog for Error URL...
Build failure: Notarization failed...!!! Please check Buildlog for Error URL...
Error, stopping build! Cleaning up...
Build failure.
  Reason: Notarization failed...!!! Please check Buildlog for Error URL...
  Suggestion/Details: Relaunch InstallAnywhere and rebuild your project.directory inside designer resource directory.your project file resides.If symptoms persist, contact InstallAnywhere Technical Support.

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(2) Replies
vdonga
Moderator Moderator
Moderator

Can you let us know the VM pack you are using. In our tests we haven't seen any issues notarizing with Amazon Corretto VM pack which passes notarization

https://github.com/corretto/corretto-11/releases/tag/11.0.7.10.1-1

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I am also getting the timeout issue. AmzCorretto11.0.7.10.1-1.vm is not working for me.

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