This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- InstallAnywhere
- :
- InstallAnywhere Forum
- :
- Re: Installer User Interface Mode Not Supported
Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Aug 11, 2019
02:10 AM
Installer User Interface Mode Not Supported
Hello
On some Windows 10 and Windows 7 configuration I have this message "Installer User Interface Mode Not Supported" and "Unable to load and to prepare the installer in GUI mode".
On some Windows 10 and Windows 7 configuration I have this message "Installer User Interface Mode Not Supported" and "Unable to load and to prepare the installer in GUI mode".
I am using InstallAnywhere 2018
Any ideas
- Tags:
- Installanywhere 2018
(3) Replies
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Aug 14, 2019
12:28 PM
Hello @RemiONERA,
Thank you for your post.
It would be best to open a new support ticket for this issue. If you have not already done so, could you please open a new support ticket for this issue?
Thanks,
Ian
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Aug 16, 2019
11:42 AM
Please can you tell me where I can open the new support ticket?
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Aug 16, 2019
11:47 AM
Hello @RemiONERA,
Thank you for your reply.
It would be best to follow these steps:
1. Navigate to this page in a web browser:
https://www.flexerasoftware.com/about-us/contact-us.html
2. Select Speak with a product specialist.
3. Complete the form.
4. Submit the form.
Someone will contact you to discuss next steps for receiving technical support, namely, you need to have a valid support contract (maintenance plan).
Thanks,
Ian
![](/skins/images/CC38E504FC9E1309DC48ACFEB4925670/responsive_peak/images/icon_anonymous_message.png)