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GeoffBates
Level 2

Installanywhere does not install java files.

I have an application to install from a vendor. 
This is a .exe file that then runs Installanywhere.  This works fine on many of our company Windows 2019 servers.   
Working for a different company the install fails.  Installanywhere should install  java files to C:\<software name>\jre_installer.   
Whilst the C:\<software name>\jre_installer\bin folder is created the C:\<software name>\jre_installer\libs folder and it's files are missing.  

The copying of the java files is the first thing the install does.

 

If I go to C:\Users\<user>\AppData\Local\Temp If I look in the temp files created by Installanywhere
I can see the jre_installer\libs folder, But for some reason Installanywhere is not installing these.

 

The .exe file has been run a normal user and administrator.


Nothing in log files. Any ideas what is wrong

 

Installer fails with an error :

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