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RAY_EDH
Level 3
‎Jun 17, 2013 02:04 PM

InstallAnywhere 2012 IDE launch time 1.5 min?

I looked thru the threads and didn't see anyone else have a problem with IA 2012 IDE taking ~1.5 min to load? I turned off the virus scan to see if that made a diff but it didn't. IA 2011 takes about 10 seconds to load the IDE. I don't understand why it takes 90 - 120 seonds to load IA 2012 and that is unacceptable. It takes 20-30 seconds before the splash screen even shows up, so I have to watch task mgr to even know that I really did double-click my IA 2012 project file. What happens for me is that javaw takes up 25% of the CPU until the jvm builds up to 125 MB, then the CPU goes down to 0 and the IDE launches. I tried to see if I could specify an initial size of 125 MB for the jvm for IA IDE, but did not see that option. Any ideas?
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RAY_EDH
Level 3
‎Jun 19, 2013 02:34 PM

Turns out support says it is a known issue. The bundled jre, 1.7.0, needs to be replaced with the latest java, currently update 21. Doing that reduced time to load from 1.5 min to 30sec. The remaining issue is due to the fact that even though we have "Check for updates" turned off, IA still attempts to connect to flexera update service. We are behind a firewall without internet access, so this can never work for our setup. They have created a bug for it, although they said it isn't actually trying to do an update but rather obtain 'instrumentation' information. Stacktrace:

Trying to checkout IACE version=14.0
No Such Feature Exists (-5,3037)
Trying to checkout IAEE version=14.0
Starting Update Service
Started Update Service
Looking up Update Service
UpdateService-Err>isus.UpdateServiceException: updates.installshield.com
UpdateService-Err> at isus.rpc.RPCObject.ExecuteWithPost(Unknown Source)
UpdateService-Err> at isus.rpc.RPCObject.Execute(Unknown Source)
UpdateService-Err> at isus.rpc.SignedRPCObject.Execute(Unknown Source)
UpdateService-Err> at isus.rpc.RPCSendProfiles.Run(Unknown Source)
UpdateService-Err> at isus.ProfileManager.synchProfiles(Unknown Source)
UpdateService-Err> at isus.ProfileMgr.uploadCollection(Unknown Source)
UpdateService-Err> at com.zerog.ia.designer.update.rmi.UpdateServiceRemoteServer.profileAdd(Unknown Source)
UpdateService-Err> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
UpdateService-Err> at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
UpdateService-Err> at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
UpdateService-Err> at java.lang.reflect.Method.invoke(Unknown Source)
UpdateService-Err> at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
UpdateService-Err> at sun.rmi.transport.Transport$1.run(Unknown Source)
UpdateService-Err> at sun.rmi.transport.Transport$1.run(Unknown Source)
UpdateService-Err> at java.security.AccessController.doPrivileged(Native Method)
UpdateService-Err> at sun.rmi.transport.Transport.serviceCall(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
UpdateService-Err> at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
UpdateService-Err> at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
UpdateService-Err> at java.lang.Thread.run(Unknown Source)
UpdateService-Err>isus.UpdateServiceException: updates.installshield.com
UpdateService-Err> at isus.rpc.RPCObject.ExecuteWithPost(Unknown Source)
UpdateService-Err> at isus.rpc.RPCObject.Execute(Unknown Source)
UpdateService-Err> at isus.rpc.SignedRPCObject.Execute(Unknown Source)
UpdateService-Err> at isus.rpc.RPCSendProfiles.Run(Unknown Source)
UpdateService-Err> at isus.ProfileManager.synchProfiles(Unknown Source)
UpdateService-Err> at isus.ProfileMgr.uploadCollection(Unknown Source)
UpdateService-Err> at com.zerog.ia.designer.update.rmi.UpdateServiceRemoteServer.profileAdd(Unknown Source)
UpdateService-Err> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
UpdateService-Err> at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
UpdateService-Err> at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
UpdateService-Err> at java.lang.reflect.Method.invoke(Unknown Source)
UpdateService-Err> at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
UpdateService-Err> at sun.rmi.transport.Transport$1.run(Unknown Source)
UpdateService-Err> at sun.rmi.transport.Transport$1.run(Unknown Source)
UpdateService-Err> at java.security.AccessController.doPrivileged(Native Method)
UpdateService-Err> at sun.rmi.transport.Transport.serviceCall(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
UpdateService-Err> at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
UpdateService-Err> at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
UpdateService-Err> at java.lang.Thread.run(Unknown Source)
UpdateService-Err>isus.UpdateServiceException: updates.installshield.com
UpdateService-Err> at isus.rpc.RPCObject.ExecuteWithPost(Unknown Source)
UpdateService-Err> at isus.rpc.RPCObject.Execute(Unknown Source)
UpdateService-Err> at isus.rpc.SignedRPCObject.Execute(Unknown Source)
UpdateService-Err> at isus.rpc.RPCSendProfiles.Run(Unknown Source)
UpdateService-Err> at isus.ProfileManager.synchProfiles(Unknown Source)
UpdateService-Err> at isus.ProfileMgr.uploadCollection(Unknown Source)
UpdateService-Err> at com.zerog.ia.designer.update.rmi.UpdateServiceRemoteServer.profileAdd(Unknown Source)
UpdateService-Err> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
UpdateService-Err> at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
UpdateService-Err> at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
UpdateService-Err> at java.lang.reflect.Method.invoke(Unknown Source)
UpdateService-Err> at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
UpdateService-Err> at sun.rmi.transport.Transport$1.run(Unknown Source)
UpdateService-Err> at sun.rmi.transport.Transport$1.run(Unknown Source)
UpdateService-Err> at java.security.AccessController.doPrivileged(Native Method)
UpdateService-Err> at sun.rmi.transport.Transport.serviceCall(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
UpdateService-Err> at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
UpdateService-Err> at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
UpdateService-Err> at java.lang.Thread.run(Unknown Source)
UpdateService-Err>isus.UpdateServiceException: updates.installshield.com
UpdateService-Err> at isus.rpc.RPCObject.ExecuteWithPost(Unknown Source)
UpdateService-Err> at isus.rpc.RPCObject.Execute(Unknown Source)
UpdateService-Err> at isus.rpc.SignedRPCObject.Execute(Unknown Source)
UpdateService-Err> at isus.rpc.RPCSendProfiles.Run(Unknown Source)
UpdateService-Err> at isus.ProfileManager.synchProfiles(Unknown Source)
UpdateService-Err> at isus.ProfileMgr.uploadCollection(Unknown Source)
UpdateService-Err> at com.zerog.ia.designer.update.rmi.UpdateServiceRemoteServer.profileAdd(Unknown Source)
UpdateService-Err> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
UpdateService-Err> at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
UpdateService-Err> at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
UpdateService-Err> at java.lang.reflect.Method.invoke(Unknown Source)
UpdateService-Err> at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
UpdateService-Err> at sun.rmi.transport.Transport$1.run(Unknown Source)
UpdateService-Err> at sun.rmi.transport.Transport$1.run(Unknown Source)
UpdateService-Err> at java.security.AccessController.doPrivileged(Native Method)
UpdateService-Err> at sun.rmi.transport.Transport.serviceCall(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
UpdateService-Err> at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
UpdateService-Err> at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
UpdateService-Err> at java.lang.Thread.run(Unknown Source)
UpdateService-Err>isus.UpdateServiceException: updates.installshield.com
UpdateService-Err> at isus.rpc.RPCObject.ExecuteWithPost(Unknown Source)
UpdateService-Err> at isus.rpc.RPCObject.Execute(Unknown Source)
UpdateService-Err> at isus.rpc.SignedRPCObject.Execute(Unknown Source)
UpdateService-Err> at isus.rpc.RPCSendProfiles.Run(Unknown Source)
UpdateService-Err> at isus.ProfileManager.synchProfiles(Unknown Source)
UpdateService-Err> at isus.ProfileMgr.uploadCollection(Unknown Source)
UpdateService-Err> at com.zerog.ia.designer.update.rmi.UpdateServiceRemoteServer.profileAdd(Unknown Source)
UpdateService-Err> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
UpdateService-Err> at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
UpdateService-Err> at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
UpdateService-Err> at java.lang.reflect.Method.invoke(Unknown Source)
UpdateService-Err> at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
UpdateService-Err> at sun.rmi.transport.Transport$1.run(Unknown Source)
UpdateService-Err> at sun.rmi.transport.Transport$1.run(Unknown Source)
UpdateService-Err> at java.security.AccessController.doPrivileged(Native Method)
UpdateService-Err> at sun.rmi.transport.Transport.serviceCall(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
UpdateService-Err> at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
UpdateService-Err> at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
UpdateService-Err> at java.lang.Thread.run(Unknown Source)
UpdateService-Err>isus.UpdateServiceException: updates.installshield.com
UpdateService-Err> at isus.rpc.RPCObject.ExecuteWithPost(Unknown Source)
UpdateService-Err> at isus.rpc.RPCObject.Execute(Unknown Source)
UpdateService-Err> at isus.rpc.SignedRPCObject.Execute(Unknown Source)
UpdateService-Err> at isus.rpc.RPCSendProfiles.Run(Unknown Source)
UpdateService-Err> at isus.ProfileManager.synchProfiles(Unknown Source)
UpdateService-Err> at isus.ProfileMgr.uploadCollection(Unknown Source)
UpdateService-Err> at com.zerog.ia.designer.update.rmi.UpdateServiceRemoteServer.profileAdd(Unknown Source)
UpdateService-Err> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
UpdateService-Err> at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
UpdateService-Err> at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
UpdateService-Err> at java.lang.reflect.Method.invoke(Unknown Source)
UpdateService-Err> at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
UpdateService-Err> at sun.rmi.transport.Transport$1.run(Unknown Source)
UpdateService-Err> at sun.rmi.transport.Transport$1.run(Unknown Source)
UpdateService-Err> at java.security.AccessController.doPrivileged(Native Method)
UpdateService-Err> at sun.rmi.transport.Transport.serviceCall(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(Unknown Source)
UpdateService-Err> at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
UpdateService-Err> at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
UpdateService-Err> at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
UpdateService-Err> at java.lang.Thread.run(Unknown Source)
__________________________________________________________________________
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Tommy17
Level 2
‎Apr 22, 2014 02:38 PM

Hi,

You mention that they created a bug for this. Is there any reference to it, or a temporary workaround?

Thanks,

Tom...
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