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Flexera beginner

Insataller hangs when upgrade

Hi All,

Our installer have two options to install
1. First install
2. Upgrade
Some times our installer hangs when we choose upgrade action. As a workaround we will cancel the process and we will start first install.After first install installation is going smoothly.
can any body tell me what could be the problem when we select upgrade.

Regards,
Sreekanth
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Flexera beginner

Re: Insataller hangs when upgrade

On what platform does this happen?
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