This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- InstallAnywhere
- :
- InstallAnywhere Forum
- :
- Back button in installer not working
Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
‎Jan 07, 2011
04:28 PM
Back button in installer not working
During the pre-install phase, I have a couple of branching paths based on user choices and the results of command executions, and those are the only rules associated with those panels (only "Compare InstallAnywhere Variables" rules are used). I've noticed though, once I'm back at a common point in the installer, that the "back" button won't bring me to the previous panel.
Sorry that this is vague, I'm not exactly sure what rules are making this happen or if this something expected or not. What steps can help me ensure that the back button will bring the user back to whatever panel they were just on? I can provide any details that would help. Thanks.
Sorry that this is vague, I'm not exactly sure what rules are making this happen or if this something expected or not. What steps can help me ensure that the back button will bring the user back to whatever panel they were just on? I can provide any details that would help. Thanks.
(2) Replies
‎Jan 10, 2011
10:20 AM
Unfortunately, I cannot share my installer. However, I think I have discovered the problem. It has to do with different versions of IA and my "Get User Input - Advanced" panel being made in SP1 and not being compatible with the non-SP1 version of IA 2010. Where ever I put that panel, it will just be skipped, and as a consequence, the Previous button doesn't know where to return to.
I actually have another problem and was wondering if you knew a solution (I don't want to clutter the board with topics if I can avoid it). I changed the installer in between installations, and I'm getting an "Error while checking for instances" whenever I try to uninstall a previously installed version of my program. Is there a way to just force-remove that entry? Thanks.
I actually have another problem and was wondering if you knew a solution (I don't want to clutter the board with topics if I can avoid it). I changed the installer in between installations, and I'm getting an "Error while checking for instances" whenever I try to uninstall a previously installed version of my program. Is there a way to just force-remove that entry? Thanks.