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The installation of the FlexNet Publisher License Server Manager is finished, but some errors occurred during the install

The installation of the FlexNet Publisher License Server Manager is finished, but some errors occurred during the install

Symptoms:

This article discusses how to resolve the error message when trying to install the lmadmin, there is an unexpected error message that appeared at the end of installation stating

"The installation of the FlexNet Publisher License Server Manager is finished, but some errors occurred during the install. Please see the installation log for details. "

The log doesn't exist by default and The lmadmin service was not installed after this attempted installation. 

lmadmin error.JPG

Diagnosis:

Use the Lmadmin Installation log path to get the installation log file "FlexNet_Publisher_License_Server_Manager_Install_01_21_2022_13_51_16.log" to get more details and errors. 

---

java.version == 17.0.1 (Java 1)
java.vm.name == OpenJDK 64-Bit Server VM
java.vm.vendor == Eclipse Adoptium
java.vm.version == 17.0.1+12
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Oracle Corporation

..

Summary
-------
Installation: Successful with errors.

540 Successes
0 Warnings
1 NonFatalErrors
0 FatalErrors

Action Notes:

None

Install Log Detail:

Check Disk Space: C:\Program Files (x86)\FlexNet Publisher License Server Manager
Status: SUCCESSFUL
Additional Notes: NOTE - Required Disk Space:41,167,528 Bytes Free Disk Space:801,095,843,840 Bytes

Custom Action: com.zerog.ia.customcode.rules.IsAdminAction
Status: ERROR
Additional Notes: ERROR - class com.zerog.ia.customcode.rules.IsAdminAction.install() runtime exception:

Execute Script/Batch file: Check if the Data Folder already exists
Status: SUCCESSFUL

---

Solution:

As per the logs, the system is using JDK 17 to install the lmadmin. We have known issues with lmadmin installation with Java 16 and 17, So you should try to use a JDK version before 16 or supported JRE versions.

Also the same is documented in the release notes 2021.R4 as well.
OpenJDK 16 (Warnings are observed during installation and uninstallation of lmadmin installer on Windows as mentioned in FNP-22382) and in macOS lmadmin installer will not work as mentioned in FNP-24247

Note: This is mostly an issue with Install Anywhere (IA) which was used in the lmadmin and the same is expected to fix soon.

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Version history
Last update:
‎Feb 07, 2022 11:07 PM
Updated by:
Contributors