[Incident]: Some users report they are unable to access the case portal. Please see this community notice for more information.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lmadmin Installation log path

Lmadmin Installation log path

While installing lmadmin  if you ever come across a error which states to have a look at the installation log then here is what needs to be done
 
The logs get created in the TEMP directory.  Please do the  following :
1. Navigate to %TEMP%
2. If there is a directory named uninstall in %TEMP%, rename it to uninstall_BACK
3. Set the following System level environment variable:
 
_JAVA_OPTIONS=-Dlax.debug.all=true -Dlax.debug.level=4
 
4. Launch the installer and then immediately hold down the CTRL key.  Continue holding it down until a console opens
5. Proceed through the installation, reproduce the issue
6. When the last panel displays, copy the entire contents of the console that was opened and paste into a text file
7. Exit the installation
8. Check that a new uninstall directory was created in %TEMP%
 
Please raise a case with us if the logs are not helping you with the below details
- The uninstall directory
- The uninstall_BACK directory
- The text file the contents of the console were pasted into 
 
 
Log path C:\Users\fnpauto\AppData\Local\Temp\uninstall\Logs\FlexNet_Publisher_License_Server_Manager_Install*
Labels (5)
Was this article helpful? Yes No
No ratings
Version history
Last update:
‎Feb 10, 2022 12:44 AM
Updated by:
Contributors